Senior Business Systems Analyst

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🕒 August 7

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Logo of Sentara Health

Sentara Health

10,000+ employees

Founded 1890

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Sentara Health is a leading healthcare system that operates over 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals. The company is dedicated to providing exceptional patient care, fostering professional development, and maintaining a diverse workforce. Sentara Health aims to improve health every day and has been recognized for its clinical and operational performance, being named one of the top 15 health systems by IBM Watson Health. The organization supports its employees in achieving their full potential and encourages growth and innovation in the healthcare sector.

📋 Description

• Support, enhance, and implement software applications used within the organization • Oversee and direct intermediate-scale projects or components of large-scale projects • Develop project plans, timelines, and coordinate project resources • Identify opportunities to improve and enhance business practices through technology • Liaise with customers, end users, IT personnel, and software vendors • Assess, research, analyze, and document stakeholder needs • Develop detailed test cases, execute tests, and share results for approval • Collaborate with developers to develop solutions and provide cost and time estimates • Perform longer-term analysis and design of systems and hardware • Serve as primary liaison for Enrollment and Eligibility processes, focusing on EDI 834 file exchanges • Elicit requirements for onboarding and maintaining EDI 834 transactions • Analyze, map, and document data flows, business processes, and system interfaces • Review and validate inbound and outbound EDI 834 files • Manage and support projects using Agile, Waterfall, and SDLC methodologies • Develop and execute SQL queries for data analysis and troubleshooting • Identify and mitigate operational and technological risks • Lead testing, troubleshooting, and enhancement activities for enrollment systems and EDI integrations • Build relationships with internal teams and external partners • Identify process improvement and innovation opportunities • Drive initiatives to improve customer satisfaction, data accuracy, and workflows • Evaluate project team performance and ensure objectives, targets, and timelines are met • Oversee new enrollment-related solutions and assess their impact • Create and distribute monthly performance and operational analysis reports using Tableau, Excel, and other analytic tools • Stay informed of regulatory changes and industry trends regarding EDI 834, HIPAA, and member enrollment • Provide training and guidance to junior analysts and business units

🎯 Requirements

• Bachelor’s degree preferably in a field such as Computer Science, Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, or Information Technology (Required) • Candidates without a bachelor’s degree with 6 or more years of relevant experience may be considered • 4 years of relevant experience (Required) • Must have experience working in SQL • Understanding of Software Development Life Cycle • Proficiency in SQL, HTML, and CSS (Preferred) • Nice to have experience working in Salesforce, QNXT, Edifecs • Knowledge of EDI 834, member enrollment, member eligibility, HIPAA, health plans, reporting, and queries

🏖️ Benefits

• Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Pet Insurance • Legal Resources Plan • Opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met • Additional compensation may be available, such as shift differentials, standby/on-call pay, overtime, premiums, extra shift incentives, or bonus opportunities

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