Senior Product Manager, Consumer

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 15%

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Sequencing

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

🏥 Healthcare

🧬 Biotechnology

☁️ SaaS

💰 Venture Round on 2024-01

Healthcare • Biotechnology • SaaS

Sequencing is a direct-to-consumer genetic testing company that offers 30x whole genome sequencing (WGS) from at-home saliva kits or by allowing users to upload existing DNA data. Sequencing provides comprehensive DNA reports and advanced genetic analyses covering 15,000+ diseases, conditions, and traits, plus raw data downloads (FASTQ, BAM, VCF) including SNPs, INDELs, SVs, CNVs and mitochondrial heteroplasmy. They offer an optional subscription for continuous monthly reanalysis of a customer's genome as research advances, emphasize privacy guarantees (HIPAA- and Privacy Shield-compliant, claims they never sell data), and sell bundled WGS products for health, rare disease, carrier screening, medication response, nutrition, fitness, and family planning. The company positions itself around lifelong health intelligence, personalized guidance, and rare disease diagnosis.

📋 Description

• Own the end-to-end consumer funnel from landing to purchase, activation, and repeat engagement • Identify and fix major funnel drop-offs • Own subscription and monetization, including plan structure, pricing and packaging experiments, upgrade and trial flows, paywalls, cancellation and save flows, and win-back • Improve onboarding and activation so users understand their results and return • Build retention and engagement loops, lifecycle messaging, and in-product experiences that drive ongoing subscriptions • Form hypotheses, design and run A/B tests, and use results to prioritize development • Conduct consumer discovery using user research, analytics, Intercom, Reddit, surveys, and support escalations • Translate insights into priorities and a roadmap • Partner with Design on Figma flows, Engineering on scoping and tradeoffs, and Bioinformatics on approachable scientific experiences • Remove blockers and keep delivery moving • Define and report success metrics and connect the roadmap to measurable business outcomes • Maintain the roadmap, specifications, and backlog in Jira and Confluence

🎯 Requirements

• 5+ years of product management experience • Track record of owning consumer-facing subscription or DTC products at a startup or high-growth company • Direct experience with the full purchase-to-subscription journey: checkout, onboarding, activation, retention, cancellation, and win-back • History of running experiments and improving conversion, activation, or retention, with ability to describe the numbers moved • Ability to pull independent analyses, define metrics, and read funnels and cohorts without waiting on an analyst • Experience working autonomously in early-stage, ambiguous, fully remote environments and turning fuzzy problems into shipped work • Strong written communication • Ability to work with technical and non-technical partners • Based in the US • Experience with AI tools, demonstrated through a required application response describing something prototyped or tested in the last 3 months

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance coverage • 401(k) with company match • Paid time off • Paid volunteer time off • Fully remote work • Equipment provided • Internet and cell reimbursements • Parental bonding leave • Private, confidential clinical-grade whole genome sequencing for you and your immediate family

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