Principal Product Designer

🔥 45 minutes ago

🏄 California, Washington – Remote

🏄 California – Remote ☕ Washington – Remote

💵 $180k - $240k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Serko Ltd.

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

Serko Ltd. is an integrated online travel and expense management technology provider headquartered in New Zealand, with offices in Australia, the United States, China, and India. Its solutions empower organizations to effectively manage their corporate travel programs and expense administration through robust and intuitive online tools. With a focus on the travel industry, Serko offers products like Zeno, which utilizes artificial intelligence to provide personalized travel solutions that simplify booking and enhance user experience. The company serves hundreds of thousands of organizations across more than 180 countries and employs over 360 people globally.

📋 Description

• Own the UX Strategy: Define the end-to-end traveller journey, tying design decisions directly to business outcomes and product vision. • Influence at the Table: Partner cross-functionally with Product, Engineering, and Data to drive high-impact decisions in ambiguous space. • Build End-to-End: Lead discovery through delivery to ship world-class UI, UX, and CX across web and mobile. • Scale the System: Define and govern reusable components, design systems, and accessibility standards to maintain quality at scale. • Guard Execution: Collaborate with engineering to bridge design intent and implementation, maintaining an uncompromised quality bar. • Design Intelligent Workflows: Build intuitive AI-augmented experiences—including agentic flows, conversational interfaces, and personalization. • Drive Trust & Legibility: Make complex AI interactions feel natural, transparent, and effortlessly intuitive for users. • Supercharge Productivity: Leverage modern AI tools to accelerate your own workflow from rapid prototyping to pattern generation. • Operate with Autonomy: Take full accountability for the traveller experience with high trust and minimal oversight. • Elevate the Team: Raise the collective craft through constructive critique, capability building, and mentorship as the team grows.

🎯 Requirements

• You’ve built from 0-to-1 before, and you’re hungry to do it again. • As a true self-operator, you thrive on high autonomy—taking full ownership of a major scope end-to-end, from early strategy to final execution. • Ambiguity doesn’t faze you; you’re naturally drawn to hard problems without pre-built playbooks. • Strategic and systems-level. Proven ability to shape product direction, influence roadmap decisions, and align multi-disciplinary stakeholders around a coherent customer vision. • End-to-end craft. A strong portfolio of complex digital products shipped end to end across UX, UI, and CX, with deep design-systems experience. • AI-native instincts. Track record designing AI-powered or data-driven products with a feel for making intelligent systems transparent and trustworthy. • Expert tooling. Fluency in Figma and the modern toolchain, UX research, interaction design, information architecture, and accessibility (WCAG), with comfort using data to validate decisions. • AI-forward practice. You actively build AI tools into your own workflow and collaborate closely with engineers to hold design integrity through delivery.

🏖️ Benefits

• A competitive base pay • Medical Benefits • Discretionary incentive plan based on individual and company performance • Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways • Flexible work policy