
10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
🔥 0 minutes ago
🏄 California – Remote
💵 $201.3k - $352.3k / year
⏰ Full Time
🟠 Senior
🔴 Lead
💻 Solutions Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Angular
AWS
Azure
Distributed Systems
Google Cloud Platform
GraphQL
Java
JavaScript
Node.js
Python
React
ServiceNow
Where this job comes from
Posted on ServiceNow's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
• Build solution-ready LLM-enabled applications spanning backend logic, data orchestration, and front-end UI • Work side-by-side with customers in the field to adapt, deploy, and iterate in live environments • Codify reusable assets including libraries, prompts, and scaffolds • Share feedback with platform and product teams to shape developer experience • Deliver production-ready solutions in agile, end-to-end sprints • Engineer APIs, orchestration pipelines, vector databases, LLM frameworks, and UI components • Integrate with legacy systems and ship safely at speed in ambiguous environments • Build scaffolds, SDKs, and documentation to scale success across customers • Inform product strategy through field-tested insights and extensible code • Lead implementations from zero to one with architects, product managers, and customer teams
• 10+ years of software engineering experience • 2+ years building systems in customer-facing or embedded roles • Experience integrating AI into work processes, decision-making, or problem-solving • Ability to design and implement AI-native software in production environments • Strength in backend technologies: Python, Node.js, Java • Strength in frontend technologies: React, Angular • Experience with REST/GraphQL APIs • Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management • Skill in debugging distributed systems, tuning for latency, and implementing monitoring • Ability to contribute to shared SDKs and tools • Product sensibility focused on user value, MVP iteration, and long-term scale • Experience deploying in AWS, Azure, or GCP with CI/CD, containers, and infrastructure-as-code • Ability to travel up to 30% to embed onsite • Preferred: experience integrating AI into SaaS platforms such as ServiceNow or Salesforce • Preferred: production deployments in secure, regulated enterprise environments • Preferred: contributions to developer experience tooling, frameworks, or reusable AI scaffolds
• Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Equity (when applicable) • Variable/incentive compensation
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