Global Partner Manager – Autonomous Workforce/IT

🔥 2 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $126.1k - $208k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Lead global go-to-market alignment and co-innovation initiatives for a specific functional area • Own and execute the Global Functional Area partner account plan • Drive cross-geo alignment for a consistent global partner experience across routes to market • Develop and maintain partner executive relationships and peer-to-peer relationships with ServiceNow counterparts • Advise partners on market, geographic, route-to-market, business-unit GTM, and product roadmap expansion • Align with the Global Governance Framework • Facilitate QBRs for priority countries and track milestones • Own revenue success measures, including Sourced NNACV and Sell-Through NNACV • Influence partner program KPI tracking and success measures, including certifications and PLAs • Coordinate joint go-to-market motions across product launches, industry plays, and competitive displacement campaigns • Drive Autonomous Workforce product and solution education and enablement • Lead joint demand generation strategies, global campaigns, and executive events that drive pipeline • Drive in-market execution playbooks to accelerate adoption and support field sales activation • Collaborate with Partner Technical Advisors on product expansion, route-to-market opportunities, and co-innovation • Develop and maintain playbooks, templates, toolkits, and repeatable processes for Regional Partner Manager teams • Support regional partner sales and field sales with partner-led customer pursuits, pipeline development, and deal progression • Provide domain-specific GTM assets and thought leadership • Identify GTM process gaps and implement improvements that reduce alliance friction • Execute the Global GTM Plan and joint growth strategy • Manage quarterly and executive governance cadence, strategic reviews, monthly scorecards, and pipeline reviews • Drive geographic adoption of global strategy • Improve partner maturity, scalability, and enablement effectiveness

🎯 Requirements

• 12+ years of global alliances and partner sales experience • Business development experience in Enterprise Software, including SaaS, CRM, or AI • Experience driving partner revenue and accelerated growth with and through SI partners in collaboration with an enterprise sales force • Proven ability to build go-to-market plans for Channel, SI, and partner organizations • ServiceNow ITSM, ITOM, SAM and SPM product knowledge is a strong plus • Demonstrable track record of achieving and exceeding targets with large accounts or alliance partners • Experience with a next-generation AI/SaaS company is ideal • Established relationships with major SIs, ISVs, Managed Service Providers, and Value-Added Resellers • Experience in leading software, Cloud, and SaaS organizations • Strong understanding of partner-led and co-sell sales motions • Ability to influence and operate in a matrixed organization • Executive communication and relationship management skills • Comfort operating in ambiguity with a bias toward action • Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving • Experience using AI-powered tools, automating workflows, or analyzing AI-driven insights

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Remote work persona/flexible distributed work environment

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