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Partner Technology Architect

🔥 1 hour ago

⚔️ Virginia – Remote

infoinfo

💵 $118.5k - $183.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏛️ Architect

Where this job comes from

Posted on ServiceNow's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on ServiceNow's site. Checked 37 minutes ago.

Logo of ServiceNow

ServiceNow

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Serve as the primary strategic interface for an assigned Regional Managed partner • Drive partner growth through pre-sales technical excellence, business development, solution strategy, and AI-first technology adoption • Lead joint business planning across routes to market in-region • Advise partners on practice growth, specialization strategy, and readiness for AI-enabled offerings • Influence partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation • Drive solution strategy aligned to high-value industry workflows and customer outcomes • Translate platform and AI capabilities into partner-differentiated, scalable solutions at conceptual and architectural level • Maintain workflow fluency across CRM, IT, Security, and Business Services domains • Lead technical discovery sessions, executive briefings, and solution demonstrations • Provide technical escalation support for critical partner-led opportunities • Champion AI-first solution design, intelligent workflows, automation, and agent-based use cases • Orchestrate partner engagement with Partner Solution Engineers and Practice-aligned PTAs • Progress partner offerings from concept through validation to scalable commercialization • Design and execute partner-led proofs of concept and co-demonstrations • Connect solution strategy to measurable outcomes including efficiency, growth, ROI, and time-to-value • Support executive conversations with value narratives and outcome-based storytelling • Coordinate internal specialist teams to deliver a unified partner experience

🎯 Requirements

• Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving • 7+ years of pre-sales solution consulting or sales engineering experience • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions • Experience collaborating with product management, product marketing, partners, and professional services • Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence • Willingness to travel as necessary

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Flexible or remote work persona

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