
10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
🔥 20 minutes ago
🦀 Maryland – Remote
💵 $225k - $334k / year
⏰ Full Time
🟠 Senior
💼 Consultant
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on ServiceNow's careers page, not through a job board
First seen by Remote Rocketship 20 minutes ago

10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
• Partner closely with ServiceNow Account Executives as the Moveworks product, AI, and domain expert, supporting complex sales cycles and driving deal strategy across Fed and/or SLED accounts • Lead customer discovery sessions and workshops to understand business challenges, technical environments, and success criteria • Align Moveworks capabilities to customer needs and outcomes • Deliver persona- and value-based product demonstrations showing how Moveworks and ServiceNow automate work and improve employee experiences • Facilitate technical and architectural workshops covering AI/ML, integrations, security, and platform architecture • Partner with Business Value Services to build data-driven business cases, prioritize use cases, and articulate measurable ROI • Define customer success criteria and lead end-to-end proof-of-concept engagements • Develop trusted relationships with customer stakeholders and client partners • Guide roadmap alignment, customer journey mapping, and outcome planning in top accounts • Collaborate cross-functionally to transition from pre-sales to post-sales and facilitate handoff to Customer Success • Provide feedback to Product Management on customer needs, competitive insights, and market trends • Stay current on competitive positioning and market differentiation within the ServiceNow ecosystem • Share best practices and improve demos, presentations, and sales processes • Support executive briefings, conferences, user groups, and industry events
• Experience applying and evaluating AI in enterprise environments, including integrating AI into workflows, decision-making, and problem-solving through automation, AI-powered tools, and data-driven insights • Strong understanding of cloud architecture and RESTful APIs • Ability to leverage self-service tools and configurators to demonstrate solutions and connect to customer pre-production environments • Familiarity with RPA, iPaaS, and low-code/no-code platforms • Scripting or coding experience is a plus for building prototypes, custom use cases, and integrations • 5+ years of experience in pre-sales solution consulting or sales engineering roles supporting enterprise application platforms • Experience in enterprise industries such as technology or telecommunications is preferred • Proficiency with the ServiceNow platform or deep technical experience with other enterprise cloud software solutions • Demonstrated ability to collaborate cross-functionally with product management, product marketing, partners, and professional services teams • Strong territory and pipeline management skills • Experience partnering closely with sales counterparts to drive consistent execution • Willingness to travel approximately 25% for customer meetings and internal events
• Equity (when applicable) • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Remote/flexible work persona
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