Senior Auditor – Business, IT Operations

🔥 21 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔎 Auditor

🦅 H1B Visa Sponsor

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Support planning and scoping operational and integrated audits across business and IT operations • Lead execution of global and/or regional operational and integrated audits • Conduct walkthroughs, evaluate process design, and test controls across business processes and IT systems • Prepare quality audit workpapers supporting audit observations • Identify repetitive audit steps and build AI-enabled solutions, prompt workflows, AI agents, scripts, or data pipelines • Use data analytics and AI to test full populations, identify control gaps, quantify risk exposure, and provide data-driven insights • Document and share automation solutions for team reuse • Help shape Internal Audit’s AI playbook • Draft audit issues and develop conclusions for Internal Audit reports • Communicate audit status, escalations, issues, and reporting to audit leads • Track remediation actions with management for Audit Committee reporting • Advise the business on risks, control environment, and change initiatives • Contribute to Internal Audit methodology, automation, reporting, and ServiceNow IRM implementation • Develop relationships with internal stakeholders and represent the Internal Audit function

🎯 Requirements

• Minimum 4-year degree (or US equivalent) from an accredited university; degree in Management Information Systems, Finance and Accounting strongly preferred • Minimum of 5 years’ work experience, including 3 years at a public accounting firm • Experience in internal auditing, external auditing, SOX, operations and process improvement • Experience auditing IT general controls, application controls, and business operational processes • Understanding of data governance and privacy compliance • System architecture knowledge applicable to reviewed processes • Understanding of risks and controls in modern technology environments • Awareness of AI/GenAI governance and model risk considerations • Built a tool, automation, script, or AI workflow solving a real work problem • Hands-on experience with generative AI tools such as Claude, ChatGPT, or Copilot beyond basic chat • Strong understanding of business and operations • Strong analytical and project management skills • Proficiency in Excel and process mapping tools • Hands-on experience with data analytics tools such as Power BI • Experience with SAP preferred • Strong critical thinking and analytical skills, including root cause analysis • Excellent verbal, written, oral communication, and presentation skills • Ability to work independently and as a team member • Ability to manage multiple tasks concurrently with minimal oversight • Familiarity with the ServiceNow platform, including IRM modules, a strong plus • At least one certification: CISA, CISM, CIA, or CPA • Exposure to a high-growth and/or rapidly changing technology enterprise preferred • All employment is contingent upon obtaining any required export control approval or license

🏖️ Benefits

• Remote work option • Flexible or Remote work persona • Opportunity to build AI-enabled tools and automations • Opportunity to contribute to Internal Audit’s AI playbook and methodology • Equal opportunity employer • Reasonable accommodation support during the application process

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