Senior Ethics & Compliance Strategic Program Manager

🔥 37 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟠 Senior

📋 Program Manager

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Design and develop core Ethics & Compliance program processes • Translate compliance requirements into scalable, user-friendly workflows • Collaborate with Ethics & Compliance subject matter experts across multiple domains • Connect technical teams and business stakeholders • Lead automation and digitalization of compliance processes using ServiceNow tools, AI functionality, and other enterprise platforms • Develop and execute multi-year compliance program roadmaps • Facilitate integration opportunities between compliance processes and business operations • Manage end-to-end program initiatives from concept through deployment • Ensure timelines, scope, and quality standards are met • Support continuous improvement through monitoring, feedback collection, and iterative enhancements • Communicate program status, milestones, and recommendations to Ethics & Compliance leadership and cross-functional stakeholders

🎯 Requirements

• 7+ years of project management experience managing complex, cross-functional initiatives • Working foundational knowledge of Code of Ethics and Compliance topics, including conflicts of interest, gifts and hospitality, anti-corruption/FCPA, Trade Compliance, and data privacy • Ability to partner effectively across organizations and build consensus among diverse stakeholder groups • Experience with process design, business process optimization, or workflow automation • Ability to translate compliance and business requirements into technical solutions • Strong written and verbal communication skills • Project management proficiency and familiarity with PM tools and methodologies • Experience with ServiceNow platform configuration and administration, or other enterprise compliance/workflow tools • Familiarity with AI applications in business process automation or compliance functions • Background in compliance, ethics, legal operations, or a related field • Project Management Professional (PMP) or similar certification • Experience implementing enterprise-wide compliance programs or initiatives • Knowledge of compliance frameworks and standards, including SOX, ISO, and industry-specific requirements • Strategic thinking and long-term planning capability • Problem-solving and analytical skills • Change management and stakeholder engagement • Technical acumen without necessarily being a technologist • Attention to detail coupled with big-picture perspective • Leadership and influence without direct authority

🏖️ Benefits

• Flexible or remote work persona • Accessible and inclusive application experience • Reasonable accommodation support during the application process

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