Senior Manager, Data & Analytics – Product Strategic Operations

🔥 31 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

📉 Data Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Lead high-complexity, cross-functional Data and Analytics strategic programs • Drive priorities and initiatives across Product, Engineering, Experience, Marketing, Sales, and Customer Success • Coordinate Data and Analytics executive steering committees, set agendas, deliver content, and track action items • Establish and report key product and business metrics for executive decision-making • Analyze trends and data to provide leadership insights • Support Quarterly Product Reviews, bi-annual Product Roadmap Reviews, and annual Summer Strategy • Use AI to improve program efficiency, decision-making, communication, and risk management • Define and execute go-to-market readiness plans for new and existing Data and Analytics products • Identify and resolve critical-path go-to-market issues across teams • Maintain NPI process governance, including standards, templates, tooling, and compliance • Develop and drive Data and Analytics Product Advisory Council activities

🎯 Requirements

• Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving • 10+ years of technical program management experience OR 3+ years leading strategic programs at tier-one technology or consulting firms • Enterprise software/SaaS industry domain expertise is a plus • Proven experience collaborating with Product, Engineering, Sales, Marketing, Customer Success, Support, Legal, and other go-to-market teams • Exceptional written and verbal communication skills, including presenting complex concepts clearly to technical and non-technical stakeholders and executives • Process-driven approach and propensity to create and employ repeatable processes • Professional certification such as Project Management Professional (PMP) or equivalent • Must comply with applicable export control requirements where relevant

🏖️ Benefits

• Flexible or remote work persona • Equal opportunity employment • Reasonable accommodation support during the application process

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