Project Engineer I

🔥 13 hours ago

🏄 California, Connecticut, +7 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $94.7k - $152k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

💰 $200M Series G on 2021-06

Consulting • Logistics • Marketing

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Design end-to-end ServiceTitan solutions aligned with customer goals, operational maturity, and trade best practices • Translate customer workflows into scalable configurations across business units, job types, campaigns, pricebooks, memberships, dispatch, reporting, and integrations • Ensure solutions follow ServiceTitan best practices while balancing customer-specific requirements • Serve as a subject-matter expert on ServiceTitan capabilities, limitations, and roadmap-aligned solutions • Evaluate and design integrations with accounting, payroll, CRM, marketing, and BI systems • Support complex data structures, including pricebooks, reporting hierarchies, and multi-location or multi-trade environments • Lead technical discovery and architecture discussions with executive, operational, and technical stakeholders • Articulate trade-offs, risks, and recommendations to build trust and alignment • Support customers through change management, adoption, and future-state design • Partner with Implementation and Customer Success teams during onboarding, optimization, and expansion • Provide architectural guidance to Sales during complex pre-sales or upsell motions • Identify recurring gaps and opportunities for Product and Engineering • Create and maintain solution documentation, diagrams, and decision logs • Ensure solutions are scalable, supportable, and aligned with internal standards • Identify risks early and recommend mitigation strategies

🎯 Requirements

• 5+ years of experience in Solutions Architecture, Technical Consulting, Systems Design, or Implementation roles • Experience designing and supporting SaaS platforms with complex business logic • Strong understanding of service-based or field service businesses, including HVAC, Plumbing, Electrical, Roofing, or similar • Proven ability to translate business needs into technical solutions • Excellent communication skills with technical and non-technical stakeholders • Hands-on experience with ServiceTitan preferred • Experience with ERP/FSM systems preferred • Experience with API-based integrations preferred • Experience with accounting systems such as QuickBooks, Sage, or NetSuite preferred • Background in customer success, professional services, or enterprise SaaS preferred • Familiarity with data modeling, reporting, and analytics concepts preferred • Strategic thinking with strong execution discipline • Customer-first, consultative approach • Ability to manage ambiguity and complex problem spaces • Strong documentation and architectural reasoning skills • Bias toward scalable, repeatable solutions

🏖️ Benefits

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training • Programs and events • Bonusly rewards • Peer-nominated awards • Company-paid medical, dental, and vision insurance • 100% employer-paid options and 90% coverage for dependents • FSA and HSA • 401k match • Telehealth options including One Medical memberships • Parental leave and support • Up to $20k in fertility services, including IUI and IVF • Surrogacy and adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus • Equity • Holistic benefits package • Autonomous work support