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Senior Manager, Sales Development

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $150.5k - $161.1k / year

⏰ Full Time

🟠 Senior

💵 Sales Development (SDR)

🦅 H1B Visa Sponsor

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Logo of ServiceTitan

ServiceTitan

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

💰 $200M Series G on 2021-06

Consulting • Logistics • Marketing

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Lead the outbound core residential SDR front-line management team • Manage core residential SDR Managers against objectives and performance goals • Provide, equip, and implement manager best practices for consistent performance • Own core residential SDR team quota attainment • Monitor lead processes and metrics and catalyze pipeline creation • Shape and implement SDR strategy and processes • Stay abreast of and coach SDRs on best practices • Mentor the team and steward the ServiceTitan organization • Report operational and financial KPIs to the Director of Sales Development • Motivate, incent, and recognize team members • Recruit, interview, and onboard new team members • Conduct weekly one-on-ones with each residential core SDR Manager • Partner closely with the extended XDR management team • Help evaluate new technologies and programs to drive superior performance

🎯 Requirements

• Strong preference for 2+ years of XDR Management experience • Strong preference for 1+ years of sales management experience • Direct experience as XDR and/or robust knowledge of day-to-day workflows • Outbound-specific cold-calling experience, not just handling inbound leads • Track record of success managing a high-performing sales development team • Strong understanding of outbound pipeline generation processes • Expert communication and presentation skills • Strong interpersonal skills and high emotional intelligence • Analytical mindset comfortable generating reports and identifying trends in data • Adept at adopting and rolling out new sales enablement technologies • Proficiency with Salesforce.com is required • Experience with Salesforce (SFDC) CRM, Salesloft, and associated tech stack items strongly preferred • Culture of accountability and ownership

🏖️ Benefits

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training • Programs and events • Bonusly rewards • Peer-nominated awards • Company-paid medical, dental, and vision insurance • 100% employer-paid medical, dental, and vision options • 90% coverage for dependents • FSA and HSA • 401(k) match • Telehealth options, including One Medical memberships • Parental leave and support • Up to $20k in fertility services, including IUI and IVF • Surrogacy reimbursement • Adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Variable commission plan • Equity • Holistic suite of benefits

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