Senior Manager, Workforce Planning Strategy – Analytics

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $152.6k - $245k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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ServiceTitan

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

💰 $200M Series G on 2021-06

Consulting • Logistics • Marketing

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Build and lead ServiceTitan's enterprise workforce planning capability • Define the long-term vision, roadmap, and operating model with FP&A, HR leadership, Talent Acquisition, and business stakeholders • Build demand forecasting, headcount, and scenario-planning models connecting workforce decisions to cost, capacity, and business outcomes • Diagnose and redesign workforce and headcount planning processes, including data collection, forecasting cadence, and approval workflows • Own and evolve data infrastructure, tools, and reporting for workforce planning • Build pipelines and dashboards providing leadership self-serve visibility into headcount and capacity • Influence senior stakeholders to adopt new models, frameworks, and ways of working • Prepare and deliver executive-ready workforce strategy analysis and recommendations • Translate complex data into clear narratives for senior leadership • Partner with Finance/FP&A on headcount governance, budget cycles, and long-term workforce cost planning

🎯 Requirements

• 6+ years of experience in FP&A, business/data analytics, management consulting, or a similarly quantitative strategy role • Workforce planning experience is a plus but not required • Advanced Excel and financial modeling required • SQL and BI tools (Tableau, Power BI, Looker) strongly preferred • Experience building forecasting, capacity, or scenario models from scratch with incomplete or messy data • Experience identifying and fixing broken or manual processes and building scalable, repeatable systems • Ability to drive change and build buy-in across Finance, HR, and business leaders without formal authority • Ability to operate at both strategic and hands-on levels • Strong executive presence and communication skills • Ability to turn complex data into a clear, actionable narrative • Ability to thrive in ambiguity in a fast-paced, high-growth environment • Bachelor's degree in a quantitative, business, finance, or related field, or equivalent experience

🏖️ Benefits

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training • Programs and events • Bonusly peer-nominated awards • Company-paid medical, dental, and vision • 100% employer-paid options and 90% dependent coverage • FSA and HSA • 401k match • Telehealth options including One Medical memberships • Parental leave and support • Up to $20k in fertility services (IUI and IVF) • Surrogacy and adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus • Equity

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