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Staff Software Engineer

đź•’ August 4

🇺🇸 United States – Remote

đź’µ $185.3k - $297.4k / year

⏰ Full Time

đź”´ Lead

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

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đź‘» Ghost score 26%

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Logo of ServiceTitan

ServiceTitan

1001 - 5000 employees

Founded 2012

đź’Ľ Consulting

📦 Logistics

📣 Marketing

đź’° $200M Series G on 2021-06

Consulting • Logistics • Marketing

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

đź“‹ Description

• Own the short- and long-term technical vision for test automation and quality architecture across cloud and mobile systems • Design, build, and scale resilient, reusable frameworks • Make major technical decisions on test strategy in partnership with the Quality Manager • Define automation approaches across complex systems • Integrate automated testing into CI/CD pipelines • Provide technical mentorship to senior and early-career engineers • Conduct code reviews and drive best practices • Delegate work to grow team skill sets • Compile and analyze quality metrics, including flake risk, execution performance, and release gates • Communicate quality outcomes to engineering leadership • Share technical knowledge through design reviews, tech talks, and documentation

🎯 Requirements

• Equivalent of 7+ years in senior engineering roles with deep focus on automation testing and framework building, or comparable software development experience • Advanced proficiency in general-purpose programming • Expert-level command of modern automation tooling, including Playwright with TypeScript and Maestro with YAML • Deep understanding of black-box and white-box testing • Experience with API and integration testing • Experience with system-level validation across web and mobile • Experience with an AI-first approach to automation and architecture • Familiarity with Jira, XRay, Confluence, Claude, and GitHub • Strong communication and technical writing skills • Ability to work across engineering, product, and quality management stakeholders • Ability to deliver outcome metrics to leadership

🏖️ Benefits

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training • Programs and events • Bonusly recognition and peer-nominated awards • Company-paid medical, dental, and vision insurance • 100% employer-paid options and 90% coverage for dependents • FSA and HSA • 401k match • Telehealth options including One Medical memberships • Parental leave and support • Up to $20k in fertility services, including IUI and IVF • Surrogacy and adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus • Equity

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