Sharecare
1001 - 5000 employees
Founded 2010
🏥 Healthcare
💼 Consulting
📣 Marketing
💰 $425M Post-IPO Equity on 2021-07
Healthcare • Consulting • Marketing
Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.
Family Health Advocate
🔥 8 minutes ago
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Sharecare
1001 - 5000 employees
Founded 2010
🏥 Healthcare
💼 Consulting
📣 Marketing
💰 $425M Post-IPO Equity on 2021-07
Healthcare • Consulting • Marketing
Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.
📋 Description
• Answer inquiries from members (via voice and chat) for eligibility, benefit education, claims issues, provider search, and more. • Support for spending accounts, pharmacy, and disability. • Provide proactive care guidance through various opportunities. • Aid with ordering durable medical equipment (DME). • Interact with members verbally and in written form to ensure appropriate engagement is achieved. • Drive member's engagement into appropriate programs and offerings.
🎯 Requirements
• High school / GED diploma • 2-yr associates degree in healthcare/health sciences OR equivalent experience in healthcare • Experience in customer service in a healthcare contact center, provider office, or healthcare institution • Experience in successful resolution of high level/sensitive customer service issues. • Excellent multi-channel communication and problem-solving skills.
🏖️ Benefits
• Health insurance • Retirement plans • Professional development opportunities • Flexible work arrangements
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