
51 - 200 employees
💸 Finance
🏦 Banking
💳 Fintech
Finance • Banking • Fintech
Sharetec Systems is a leading provider of core processing solutions and digital innovations specifically tailored for credit unions. Their flagship web-based core software, Sharetec Velocity, enhances efficiency and member experience by integrating CRM tools, advanced analytics, and more. Sharetec also offers robust online and mobile banking solutions, eServices, and a variety of back-office tools to streamline operations and improve productivity for credit unions. Known for its commitment to client success and innovative technology, Sharetec partners closely with its clients to ensure their solutions remain relevant and effective.
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51 - 200 employees
💸 Finance
🏦 Banking
💳 Fintech
Finance • Banking • Fintech
Sharetec Systems is a leading provider of core processing solutions and digital innovations specifically tailored for credit unions. Their flagship web-based core software, Sharetec Velocity, enhances efficiency and member experience by integrating CRM tools, advanced analytics, and more. Sharetec also offers robust online and mobile banking solutions, eServices, and a variety of back-office tools to streamline operations and improve productivity for credit unions. Known for its commitment to client success and innovative technology, Sharetec partners closely with its clients to ensure their solutions remain relevant and effective.
• Diagnose, troubleshoot, and resolve complex issues within Sharetec's legacy Progress ABL codebase and non-traditional program structures • Break large, complex problems down into manageable components to identify root cause • Work cases through to full resolution, escalating to other departments when appropriate • Bring systems back up independently when they go down, knowing when and how to escalate • Close an average of 10–12+ cases per week and resolve them within defined SLAs • Assist teammates with case load and troubleshooting as needed • Communicate clearly with the team and broader organization on case status and technical issues • Participate in the routine after-hours on-call rotation • Maintain and grow fluency in Progress ABL, Progress databases, and related infrastructure • Work with Progress databases, Linux servers, and ISO 8583 communication systems • Support reliable core banking and lending software systems for credit unions
• Associate's degree or higher in Computer Science or a related field, or equivalent work experience or certification in programming, software engineering, IT, or database administration • Ability to work with legacy code bases and non-traditional program structures • Experience in Progress ABL, SQL, or a similar language • Ability to work in fast-paced, stressful environments • Ability to troubleshoot complex issues and break large problems down • Ability to communicate effectively within the team and across the larger organization • Self-driven, adaptable, and continuous-learning mindset • Preferred: experience managing Progress databases • Preferred: experience managing Linux servers and troubleshooting performance • Preferred: knowledge of C#, TypeScript, or Angular • Preferred: experience with ISO 8583 communication systems • Preferred: financial services knowledge or experience
• Bonus • Medical coverage • Dental coverage • Vision coverage • Life insurance • Disability coverage • Generous Paid Time Off (PTO) • Paid holidays, including your birthday off • Employee referral program • 401(k) with company matching • Virtual events • Collaborative team experiences • Regular all-hands meetings • Training and self-study opportunities
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