Head of Marketplace

Job not on LinkedIn

🔥 37 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👻 Ghost score 10%

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Sharp Performance

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Sharp Performance is a company that provides performance coaching and resilience training for first responders and other high-risk professionals. Developed by U. S. special operators and sports psychologists, Sharp delivers one-on-one coaching, daily training exercises, and centralized resources via a coaching platform to improve mental readiness, stress management, and job performance. The company sells its services to agencies and teams and offers a technology-driven program to support officer wellness, retention, and sustained peak performance.

📋 Description

• Run the marketplace connecting first responders with coaches who have lived the job • Plan marketplace supply and demand, including coach hiring needs and geographic coverage • Identify undersupply and future oversupply • Define and own marketplace performance metrics • Provide marketplace performance visibility to Customer Success • Partner with Customer Success to improve and scale marketplace initiatives • Own company data, metrics, dashboards, and investor and customer reporting • Lead product analytics and build trust in data • Lead the BizOps team and establish the company’s operating rhythm • Create visibility across quarterly goals and priorities • Set priorities, hire team members, and maintain standards • Provide GTM with supply and cost inputs for pricing • Provide Marketing with launch-readiness inputs • Provide Customer Success with engagement data to support renewals • Collaborate with Coaching, Product, Marketing, Customer Success, sales, and other stakeholders • Report directly to the CEO

🎯 Requirements

• Experience scaling a provider network or marketplace operations at a telehealth or care marketplace • Experience working with independent (1099) providers, employed (W-2) providers, or both • Demonstrated ability to improve time to first appointment, match rate, and provider utilization • Comfortable with data models and explaining them in simple terms • Ability to make decisions with incomplete information and adjust quickly based on data • Preference for ownership over supervision • Deep commitment to serving first responders and their spouses • Ability to travel to Carlsbad, California and customer departments as required

🏖️ Benefits

• Comprehensive medical, dental, vision, life, and disability insurance for you and your family • Flexible PTO • Competitive salary • Meaningful equity • 401(k) with company match • Unlimited access to the Sharp Performance platform and coaches • Remote work within the United States

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