Strategic Account Manager

Job not on LinkedIn

🕒 August 31

🇺🇸 United States – Remote

💵 $0 - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Shoes For Crews's careers page, not through a job board

First seen by Remote Rocketship August 31

Logo of Shoes For Crews

Shoes For Crews

201 - 500 employees

Founded 1984

🍽️ Food & Beverage

🏥 Healthcare

🏭 Manufacturing

💰 $52M Debt Financing on 2004-07

Food & Beverage • Healthcare • Manufacturing

Shoes For Crews is the leading slip-resistant shoe company in the industry, specializing in footwear that features slip- and oil-resistant outsoles designed for safety and durability in various work environments. With over 40 years of experience, the company offers a range of comfortable shoes tailored specifically for industries such as food service, healthcare, hospitality, industrial, and education, significantly reducing slip-and-fall accidents through their innovative designs and corporate safety footwear programs.

📋 Description

• Maintain and expand relationships within an assigned segment account portfolio • Achieve sales targets and assigned strategic account objectives • Represent the company’s full range of products and services to assigned customers • Lead the customer account planning cycle and ensure customer needs and expectations are met • Increase revenue in the current customer base through improved participation, purchasing activity and account penetration • Develop and conduct customer engagement strategies, face-to-face meetings and industry-event participation • Prepare proposals, RFP responses, business plans, capability overviews, testimonials and ROI case studies • Establish productive, professional relationships with key buying influences • Provide market feedback on competitive offerings and customer needs, and generate product development ideas • Coordinate company support, service and management resources to meet account objectives and customer expectations • Lead joint company-strategic account planning for one- and three-year performance objectives, financial targets and milestones • Assess, clarify and validate customer needs on an ongoing basis • Lead solution-development efforts addressing customer needs • Implement customer-facing territory plans to grow existing business, improve low-performing locations, reactivate inactive locations and add new locations • Complete strategic account plans and required training and development objectives • Maintain customer satisfaction ratings and meet profitability expectations • Report to the Vice President of Sales, Corporate Sales Division • Coordinate executive involvement with customer management and work with Customer Service Representatives on satisfaction and problem resolution

🎯 Requirements

• Demonstrated, successful sales performance including building and maintaining relationships to generate sales through phone and in-person meetings • Proven and successful negotiation, presentation, problem solving and closing skills • Demonstrated ability to develop relevant strategic plans and successfully execute related tactical objectives • 5+ years of proven B2B sales experience with complex, multi-location accounts in grocery • Professional written and verbal communication skills • Strong organizational and planning skills • Driven to meet goals, generate results and overcome objectives • Proficient with a leading CRM solution, preferably Salesforce.com • Proficient with Microsoft Office software including Word, Excel, Outlook and PowerPoint • Current valid driver’s license with a safe driving record • Willingness to travel overnight 7–10 nights per month, varying with business demands

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