Appointment Setter – Inside Sales

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, California, +3 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🌪️ Oklahoma – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 0%

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Shugarman's Bath

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🏭 Manufacturing

📦 Logistics

🏗️ Construction

Manufacturing • Logistics • Construction

Shugarman's Bath is a family-owned San Diego and Orange County bathroom remodeling company that specializes in bathtub and shower remodels, tub-to-shower and shower-to-tub conversions, and fast 1–2 day installations. The company offers guaranteed, to-the-penny pricing, an in-stock program, financing options, local showrooms, and a true lifetime warranty covering materials and labor. They focus on homeowner-facing services, responsive customer communication, and durable, low-maintenance bathroom solutions.

📋 Description

• Make a high volume of outbound calls to prospective customers and handle inbound calls as needed • Convert new and existing leads into qualified appointments for Design Consultants • Ask discovery questions to understand each homeowner’s project, needs, motivation, and timeline • Build value in the consultation and ask for the appointment • Navigate questions, hesitation, and objections while maintaining a positive customer experience • Follow up with leads through phone, text, and email • Re-engage previous opportunities and turn renewed interest into appointments • Maintain accurate customer information and detailed CRM notes • Work toward appointment-setting goals and performance KPIs • Use coaching, feedback, and performance data to improve results • Record and send personalized video messages after booking appointments • Make 100+ calls per day while maintaining call quality and professionalism • Collaborate remotely as part of a competitive and supportive team • Set the stage for Design Consultants to conduct successful in-home consultations

🎯 Requirements

• Previous experience in inside sales, appointment setting, lead conversion, outbound sales, or another performance-driven environment is strongly preferred • Confident, professional phone presence and ability to build rapport quickly • Strong discovery skills and ability to ask thoughtful questions • Confidence handling objections and moving conversations toward a clear next step • Competitive, goal-oriented mindset and motivation to achieve measurable results • Resilience and ability to handle rejection • Strong accountability, reliability, and follow-through • Coachable mindset and ability to turn feedback into action • Ability to stay focused, productive, and self-motivated in a remote environment • Reliable high-speed internet connection • Quiet, professional workspace • Strong computer skills and ability to learn and navigate CRM and communication systems • Weekend availability required • Must be located in California, Arkansas, Texas, Arizona, Oklahoma, or Washington

🏖️ Benefits

• Company-provided equipment • Internet stipend • 8 paid holidays per year • Up to 80 hours of vacation accrued annually • 40 hours of sick time per year • 401(k) eligibility after 90 days • Medical insurance with the company contributing 50% toward the base plan premium • Additional benefit options including dental, vision, life insurance, HSA, and FSA • Ongoing coaching and professional development • Opportunities for career growth • Uncapped performance-based incentives • Additional bonus opportunities