Director, Professional Services – North America, EMEA, APAC

🔥 19 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sigga Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Sigga Technologies is a global provider of digital solutions that enhance workforce productivity and asset reliability specifically within SAP® Enterprise Asset Management systems. With over 20 years of experience, Sigga specializes in mobile maintenance, planning and scheduling, and no-code platform deployment that cater to various sectors such as oil and gas, utilities, and manufacturing. Their solutions help businesses streamline operations, reduce downtime, and improve efficiency through real-time information access and automation.

📋 Description

• Own end-to-end delivery of large-scale programs across North America, EMEA, and APAC, from greenfield implementations through rollout expansions • Deliver against customer ROI goals and contractual SOW deliverables • Convert delivery performance into services expansion and cARR growth through rollouts, training, seat-license consumption, and cross-sell/up-sell • Partner with account executives on services opportunities, scope and price work, present delivery approaches, and negotiate services terms through close • Write and negotiate SOWs and change orders while protecting margin • Set and achieve account success criteria and value-realization KPIs • Surface risks, drive issues to closure, meet billable milestones, and contain project-hour overruns • Allocate people, budget, and time while tracking program health and correcting course • Recruit, hire, and lead Project Managers • Develop Project Managers and functional consultants • Drive collaboration across Sales, Product, and Customer Success • Own executive relationships at each account and align Sigga roadmaps with customer EAM objectives • Partner with Customer Success to turn adoption into realized ROI • Report directly to the Senior Vice President of Global Customer Operations

🎯 Requirements

• 3+ years of SAP Plant Maintenance experience or equivalent experience in maintenance, repair, planning and scheduling operations within target industries • Demonstrated track record carrying services revenue, margin, or utilization targets • Hands-on experience scoping, pricing, and negotiating SOWs and change orders • 10+ years delivering professional services, consulting, or SaaS implementation engagements for enterprise software at large, multinational accounts • 3+ years leading project or program managers • Executive-level escalation and conflict management across internal and customer stakeholders • Independent problem solver with high accountability to outcomes • Strong verbal and written English • Bachelor's degree (B.A. or B.S.) in a related field, or an equivalent combination of education and experience • Preferred: delivery experience across two or more of North America, EMEA, and APAC • Preferred: experience with a professional services automation or CRM tool for forecasting, staffing, and expansion pipeline • Preferred: mobility implementation experience at enterprise scale • Willing to travel up to 50% domestically and internationally • At least one of Spanish, French, or German

🏖️ Benefits

• Global travel opportunity • Up to 50% travel (domestic and international) • Direct access and visibility to the Sigga CEO • Autonomy over services delivery, budget, and team • Opportunity to lead and grow a Project Manager team