Senior Epic Systems Analyst

Job not on LinkedIn

🔥 1 minute ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sigma Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

📡 Telecommunications

⚡ Energy

☁️ SaaS

💰 $11M Venture Round - Tribold on 2009-01

Telecommunications • Energy • SaaS

Sigma Systems is a software company that provides cloud-native, API-driven BSS/OSS, product catalog, CPQ and order orchestration solutions for communications service providers and energy/utilities companies. It offers modular, TMF-compliant components and managed services — including AI-enabled automation and data-driven tools — to help operators modernize billing, monetization, and customer fulfillment processes with a SaaS and cloud-focused delivery model.

📋 Description

• Conduct business and systems analysis to understand business needs and define system requirements • Gather, analyze, and document functional and technical requirements • Document existing and future-state workflows and processes • Translate business needs into effective Epic solutions with users and stakeholders • Design, build, test, implement, and support Epic Payer Platform applications • Configure Epic environments to support standardized and comprehensive workflows • Participate in implementations, enhancements, upgrades, and ongoing application support • Evaluate new Epic functionality and technologies and recommend improvements • Analyze workflows and identify optimization opportunities • Evaluate user experience and recommend enterprise-level solutions • Develop and maintain workflow documentation • Partner with end users to investigate and resolve complex system issues • Perform root cause analysis and develop sustainable solutions • Troubleshoot application and workflow problems • Provide ongoing application/environment support and maintenance • Configure approved changes within Epic environments • Maintain application functionality and standardized workflows • Research new functionality and assess impacts on existing processes • Independently contribute to and manage medium- to large-scale Epic projects • Coordinate project activities and deliverables • Communicate project status, risks, issues, and timelines to stakeholders • Collaborate with technical teams, business users, and healthcare stakeholders • Identify process improvement opportunities and support continuous improvement of Epic applications and healthcare workflows • Apply critical thinking and analytical skills to complex assignments • Visualize, articulate, and solve complex business and technical problems

🎯 Requirements

• Bachelor's degree required • 5–7+ years of systems administration/application experience within one or more Epic modules • Epic Application Certification or Accreditation required • Experience with system analysis, design, configuration, testing, implementation, and support • Strong analytical and critical-thinking skills • Excellent problem-solving and root-cause-analysis capabilities • Strong customer service and end-user support skills • Excellent written and verbal communication skills • Strong interpersonal and collaboration skills • Excellent organizational and prioritization abilities • Knowledge of project management principles • Ability to work independently on complex assignments • 5+ years of healthcare industry experience, preferably within the insurance/payer environment, may be considered in lieu of a degree • Epic certification in one or more Payer Platform modules, such as Epic Payer Platform Core, Epic Payer Platform Member Experience, or Epic Tapestry • 5+ years of experience implementing and supporting Epic Payer Platform solutions in a healthcare environment • Experience working with healthcare insurance/payer workflows is highly desirable • Experience supporting enterprise-level Epic implementations and optimization initiatives • Must be a U.S. Citizen

🏖️ Benefits

• 100% Remote • Long-term 12-month contract • Contract-to-Hire opportunity • Monday–Friday, normal business hours • Opportunity to work on Epic Payer Platform solutions • Exposure to enterprise-level workflow optimization and system improvements