Account Manager

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SilverSky

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🎖️ Defense

🏥 Healthcare

💰 $31.5M Corporate Round on 2021-10

Consulting • Defense • Healthcare

SilverSky is a leading provider of comprehensive cybersecurity solutions, offering a range of services designed to protect organizations against cyber risks. With over 20 years of experience, SilverSky helps over 4,000 IT teams worldwide by acting as their extended security team. The company specializes in managed and extended detection and response services, network protection, email protection, and security consulting. SilverSky utilizes advanced technology, including military-grade behavioral tracking and machine learning, to deliver tailored threat response actions guided by customized playbooks. Their global 24/7 security operation centers and deep commitment to regulatory compliance make them a trusted partner for businesses in sensitive sectors such as healthcare, finance, and education. SilverSky is dedicated to protecting customers' critical assets and ensuring compliance with industry standards, while offering personalized customer service experience.

📋 Description

• Generate sales among client accounts, including upselling and cross-selling • Operate as the point of contact for assigned customers • Develop and maintain long-term account relationships • Ensure clients receive requested products and services in a timely fashion • Communicate client needs and demands to the company • Forecast and track client account metrics • Manage projects within client relationships while meeting client and company goals • Identify opportunities to grow business with existing clients • Coordinate with staff members working on the same account to ensure consistent service • Collaborate with the sales team to reach prospective clients • Service multiple clients concurrently and meet deadlines • Keep records of client transactions

🎯 Requirements

• Bachelor’s degree preferred, not required • 4+ years of technology sales experience • Cybersecurity experience is a plus • Knowledge of common information technology terms, processes, and functions • Experience selling and upselling SaaS solutions • Experience with managed service and managed security service providers required • Track record of consistently meeting and/or exceeding individual sales quotas • Must be legally authorized to work in the United States without current or future visa sponsorship