Manager, Posting and Credits

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 10%

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SimonMed Imaging

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

🤖 Artificial Intelligence

👥 B2C

Healthcare • Artificial Intelligence • B2C

SimonMed Imaging is the largest independent outpatient physician radiology group in the United States, operating over 170 accredited outpatient centers across multiple states. The company provides comprehensive diagnostic imaging and screening services — including MRI, CT, mammography (including mobile on-site programs), ultrasound, DEXA, nuclear medicine/PET‑CT and specialty subspecialty reads — and emphasizes accessibility, cost transparency and AI‑enhanced imaging technologies to deliver earlier and more accurate diagnoses for patients and referring providers.

📋 Description

• Oversee timely and accurate application of insurance and patient payments through ERA, EFT, ACH, lockbox, credit card, check, and other channels • Monitor posting workflows, interfaces, and electronic remittances • Co-own reconciliation of posted payments to bank deposits, remittance data, and general ledger activity with Finance and Accounting • Ensure compliance with HIPAA, payer requirements, governmental regulations, audit standards, and financial controls • Lead identification and resolution of patient and payer credit balances, overpayments, duplicate payments, and misapplied transactions • Manage refund processes and resolve unapplied cash, posting errors, payment variances, and missing remittance activity • Ensure accurate posting to global, professional, and technical billing components • Establish and monitor KPIs for productivity, service levels, and quality • Oversee posting quality assurance and control programs • Develop departmental strategies, workflows, policies, and performance standards • Develop reporting on posting performance, auto-posting rates, unapplied cash, credit balances, refund activity, and financial variances • Analyze trends, posting exceptions, and quality findings to identify risks and recommend corrective actions • Lead process improvement and automation initiatives for ERA/EFT posting, accuracy, scalability, cash visibility, and controls • Collaborate with Accounts Receivable, Billing, Denials, Finance, Accounting, payers, banking partners, vendors, IT, and offshore teams • Support system implementations, integrations, revenue cycle transformation projects, and acquired-site onboarding • Lead, mentor, and develop team members • Provide feedback and address performance issues • Assess staffing needs and partner with HR on recruitment, hiring, and onboarding • Approve refunds, adjustments, and write-offs within delegated authority • Maintain segregation of duties across payment posting, refund preparation, and refund approval • Direct operational, budgetary, and financial activities, including offshore vendor headcount and costs • Manage offshore and vendor partner performance, service levels, quality audits, and training • Drive automation to reduce manual effort and vendor FTEs over time

🎯 Requirements

• High School Diploma or equivalent required • Bachelor's degree in Finance, Accounting, Business Administration, Healthcare Administration, or related field preferred • Minimum ten (10) years of healthcare revenue cycle experience required • Minimum three (3) years of progressive leadership experience managing revenue cycle operations required • Experience managing payment posting, cash application, credit balance, and refund operations required • Experience within high-volume healthcare settings, such as physician practice or outpatient clinics, preferred • Experience managing offshore teams, vendors, or multi-site operations, and leading automation or productivity initiatives in posting operations, preferred • Advanced knowledge of healthcare payment posting, cash application, and revenue cycle operations, including ERA/EFT processing, EOB interpretation, lockbox operations, contractual adjustments, and electronic remittances • Strong understanding of Medicare, Medicaid, commercial and managed care reimbursement, and payer contracts • Knowledge of credit balance, overpayment, and refund requirements, including payer recoupment processes and state unclaimed property regulations • Ability to analyze complex financial and operational data and translate findings into actionable recommendations • Knowledge of auditing, risk assessment, compliance, and quality management principles • Strong leadership, strategic planning, vendor management, and organizational development skills • Ability to manage onshore and offshore teams, priorities, and projects in a fast-paced environment • Strong communication, presentation, and relationship management skills, including cross-department partnerships • Advanced proficiency in Microsoft Excel and healthcare billing, practice management, and reporting systems • Familiarity with posting automation and workflow tools

🏖️ Benefits

• Salary exempt status • Remote work arrangement

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