Senior Retention Marketing Specialist

🕒 June 16

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Simplistic

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

📣 Marketing

🛍️ eCommerce

🏢 Enterprise

Marketing • eCommerce • Enterprise

Simplistic is a Shopify-focused digital agency and Shopify Plus Platinum Partner that helps brands design, build, launch, and optimize eCommerce stores. They provide end-to-end services including UI/UX and theme development, technical discovery and site architecture, third-party app strategy and ERP integration, store setup and data migration, technical SEO, privacy/data and accessibility compliance, CRO and A/B testing, analytics, and email/SMS marketing (Klaviyo partner). Simplistic works with DTC and B2B/wholesale merchants and offers outsourced site management and growth services to maximize revenue on Shopify/Shopify Plus.

📋 Description

• Manage a portfolio of client accounts, overseeing day-to-day execution while driving long-term strategic goals. • Create, manage, optimize, and report on email and SMS marketing campaigns that align with client objectives. • Develop and implement measurement strategies to track performance and deliver actionable insights. • Champion client success by crafting tailored retention marketing strategies that drive business results. • Analyze customer and campaign data to uncover strategic opportunities and guide marketing decisions. • Serve as a trusted advisor to clients, building strong, long-term relationships through proactive communication and strategic leadership. • Stay ahead of industry trends and provide expert recommendations on email/SMS marketing best practices. • Lead cross-functional collaboration with designers, copywriters, and data analysts to bring strategies to life. • Partner with internal teams and discipline leads to continuously improve processes, methodologies, and client outcomes.

🎯 Requirements

• 3+ years of experience as a digital strategist or marketer, either agency or client-side. • Hands-on experience with email and SMS marketing; strong knowledge of retention strategies. • Proven ability to develop and implement marketing strategies that deliver measurable results. • Strong analytical skills with the ability to translate data into compelling narratives and strategy. • Exceptional written and verbal communication skills. • Demonstrated success in managing and growing long-term client relationships. • Solid understanding of branding, content strategy, and customer lifecycle marketing. • Experience with Klaviyo and Figma is a plus.

🏖️ Benefits

• Equal employment opportunity regardless of various factors • Transparency in compensation