Relationship Executive

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🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Executive

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Sky Betting & Gaming

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🎲 Gambling

🎮 Gaming

👥 B2C

Gambling • Gaming • B2C

Sky Betting & Gaming is a UK-based consumer-facing betting and online gaming operator. Now part of Flutter UK & Ireland and the wider Flutter Entertainment group, the brand is presented alongside Betfair, Paddy Power, PokerStars and tombola as a market-leading provider of trusted entertainment to millions of customers. The company emphasizes responsible play, customer experience and uses digital platforms (web and apps) to deliver betting and gaming services, with operational presence in Leeds and registration under Flutter Entertainment plc.

📋 Description

• Proactively source and acquire high-priority customers through direct outreach, referrals, and targeted campaigns • Conduct high-volume outbound communication through text, phone, and messaging platforms • Build trust and convert prospects into active, engaged customers • Personally onboard customers and educate them on market mechanics, event opportunities, and platform features • Maintain frequent, personalized communication with a customer portfolio • Liaise with operations teams across payments, customer support, and other functions • Drive ongoing engagement before, during, and after major events • Reactivate dormant customers and deepen relationships with priority users • Anticipate customer needs and proactively solve problems • Represent Fanatics Markets in customer conversations, events, and industry interactions • Share customer feedback with internal teams on product gaps, friction points, and opportunities • Build and grow a portfolio of highly engaged priority customers • Become the trusted primary point of contact for customers • Contribute to the growth and development of the Fanatics Markets program and customer experience

🎯 Requirements

• 4+ years of experience in sales, customer acquisition, hospitality, relationship management, or customer success roles with direct performance accountability • Proven ability to build relationships quickly and influence customer behavior through direct communication • Comfort with high-volume outbound outreach and frequent customer interaction • Strong written and verbal communication skills, especially in informal, 1:1 settings • Highly organized, reliable, and accountable, with strong follow-through • Ability to thrive in fast-paced, evolving environments with minimal structure • Experience in sports, trading, fintech, crypto, marketplaces, or adjacent consumer platforms is a strong plus • Demonstrated interest in or strong desire to learn prediction markets and trading dynamics is a strong plus • Willingness to work flexible hours around major events is a strong plus

🏖️ Benefits

• Base salary of $90,000–$110,000 USD • Bonus eligibility is referenced as additional to base salary • Full-time employment benefits • Potential participation in Launching into Better: LIVE, a multi-day cultural immersion in New York City, for full-time, non-seasonal hires • In-person interview and onboarding components may be included depending on the role • Benefits information provided at https://benefitsatfanatics.com/