Outcome Executive

🕒 3 days ago

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Veradigm®

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

⚕️ Healthcare Insurance

💰 $75M Post-IPO Debt - Veradigm on 2025-06

SaaS • B2B • Healthcare Insurance

Veradigm is a healthcare technology company that provides cloud-based clinical, financial and data solutions for providers, payers and life-sciences organizations. Its offerings include electronic health records, practice management, revenue cycle services, e-prescribing, data exchange and APIs, real-world data and evidence platforms, analytics for quality and risk adjustment, and patient engagement tools — all delivered via a connected Veradigm Network to support care delivery, payer operations and research.

📋 Description

• Manage an assigned portfolio of enterprise accounts with a focus on retention, renewal, and incremental expansion; serve as the primary day-to-day contact for client stakeholders • Build and maintain trusted relationships with practice leadership and administrative decision-makers; conduct regular account reviews and maintain active engagement throughout the contract lifecycle • Develop and execute account plans focused on client health, product optimization, and expansion; participate in QBR preparation and delivery in partnership with senior VOEs • Identify whitespace and expansion opportunities within the account base; develop and progress pipeline with support from sales leadership and overlay resources • Monitor account health indicators and coordinate cross-functional response (Support, Consulting, A/R) to proactively address at-risk situations • Maintain accurate and timely CRM records including opportunity data, account activity, and forecast inputs • Build working knowledge of EHR workflows, revenue cycle operations, and healthcare market dynamics to engage credibly with clinical and operational stakeholders • Represent the client voice internally — surface feedback, flag escalation risks early, and partner with product and service teams to resolve client issues

🎯 Requirements

• 10+ years of experience in healthcare IT with a cross-functional background in sales, consulting, or client success • Demonstrated track record of building and sustaining C-suite relationships with clinical and administrative stakeholders • Deep knowledge of EHR systems, ambulatory or payer workflows, and healthcare revenue cycle operations • Proven ability to manage and grow a complex enterprise account portfolio with consistent quota attainment • Strong business acumen — able to analyze client financial data, build account plans, and connect Veradigm solutions to measurable client outcomes • High emotional intelligence; skilled at anticipating friction, navigating organizational complexity, and maintaining long-term trust • Healthcare regulatory and operational fluency — understands the clinical and business context driving client decisions, not just the technology • Proficiency with CRM platforms (e.g., Salesforce) and standard business productivity tools • Bachelor's degree in Business, Healthcare Administration, Life Sciences, or a related field

🏖️ Benefits

• Comprehensive compensation and benefits package • Holidays • Vacation • Medical, dental, and vision insurance • Company paid life insurance • Retirement savings