
11 - 50 employees
Founded 2024
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Slash Staffing is a staffing agency specializing in providing affordable remote staffing solutions for businesses. They connect clients with a diverse range of skilled professionals, including virtual assistants, customer support representatives, digital marketers, and software developers, allowing companies to focus on their core operations while Slash Staffing handles the hiring process. Their pre-screened candidates are ready to take on various roles, helping organizations achieve efficiency and success without the high cost associated with traditional hiring.
🕒 5 days ago
🗣️🇪🇸 Spanish Required
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11 - 50 employees
Founded 2024
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Slash Staffing is a staffing agency specializing in providing affordable remote staffing solutions for businesses. They connect clients with a diverse range of skilled professionals, including virtual assistants, customer support representatives, digital marketers, and software developers, allowing companies to focus on their core operations while Slash Staffing handles the hiring process. Their pre-screened candidates are ready to take on various roles, helping organizations achieve efficiency and success without the high cost associated with traditional hiring.
• Serve as a primary point of contact for clients through phone, email, and other communication channels • Respond to customer questions, requests, and scheduling needs • Maintain positive relationships with existing and prospective clients • Follow up with clients to address questions, requests, and service needs • Coordinate and maintain schedules for cleaning jobs and maintenance services • Communicate scheduling details and changes with clients and internal team members • Organize upcoming jobs, appointments, and service requirements • Ensure team members have the information needed to complete scheduled work • Identify scheduling conflicts or operational issues and communicate them promptly • Track and follow up on maintenance contract opportunities • Maintain organized records of conversations, opportunities, follow-ups, and next steps • Communicate with the Spanish-speaking cleaning team regarding schedules, job details, updates, and client requirements • Ensure accurate communication between clients, management, and field personnel • Assist with implementing and maintaining a CRM system during the transition from paper-based processes • Enter and maintain accurate customer, job, scheduling, and follow-up information • Track open opportunities, client communications, maintenance contracts, and upcoming work • Learn and utilize CRM tools to improve organization, accountability, and business visibility • Provide general administrative support to the business owner as needed
• Fluent in both English and Spanish — written and verbal • Previous experience in customer service, administrative support, business coordination, scheduling, or a similar role • Strong communication skills and confidence speaking with clients and team members • Excellent follow-up skills and ability to consistently manage outstanding tasks • Highly organized with strong attention to detail • Comfortable managing multiple priorities and moving between different responsibilities • Strong problem-solving and time-management abilities • Comfortable working independently and taking ownership of responsibilities • Reliable, responsive, and consistent with communication • Comfortable learning new software, systems, and technology • Strong team-player mentality • Preferred: Previous experience in a cleaning, property services, maintenance, construction, or other service-based business • Preferred: Experience coordinating field teams or service technicians • Preferred: Experience managing recurring service or maintenance contracts • Preferred: Previous CRM experience • Preferred: Experience transitioning businesses from manual or paper-based processes to digital systems • Preferred: Experience with scheduling or customer management software
• Part-time role with potential to grow into a full-time position • Remote work arrangement
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