Service Technician

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Smardt Chiller Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

⚡ Energy

🏢 Enterprise

Manufacturing • Energy • Enterprise

Smardt Chiller Group is a global leader and pioneer in manufacturing high-efficiency, oil-free chillers. With over 25 years of experience, Smardt specializes in oil-free centrifugal technology that features magnetic bearings, enhancing both chiller efficiency and reducing maintenance costs by eliminating the need for lubrication. The company offers a comprehensive and customizable line of air, water, and evaporatively-cooled oil-free chillers tailored for various industries, including data centers, hospitals, pharmaceutical manufacturing, and more. Smardt's chillers are known for energy efficiency, with a performance that is 20% to 50% greater than conventional oil-lubricated chillers. This focus on energy efficiency and reliability supports its widespread application across marine, government, and industrial sectors worldwide. The company maintains a robust global presence with installations in thousands of facilities.

📋 Description

• Provide exceptional technical service on Smardt chillers, including indoor and outdoor equipment. • Perform equipment startups, commissioning, troubleshooting, warranty work, and routine maintenance. • Diagnose and resolve operational issues accurately, safely, and professionally. • Travel within the assigned local market and occasionally beyond, as required by business needs. • Communicate clearly with customers regarding equipment operation, maintenance requirements, service performed, and outstanding issues. • Complete installations, equipment deliveries, and removals in accordance with company standards. • Maintain availability for on-call emergency service, typically approximately one week every one to two months, or as business needs require. • Ensure all tools, testing devices, PPE, and service equipment are safe, properly maintained, and used in accordance with company requirements. • Recommend repair, replacement, or service options to customers when appropriate. • Promote service agreements and additional service work to support customer needs and equipment reliability. • Leverage technical support from head office or other internal resources when needed. • Complete service documentation, reports, and administrative requirements accurately and on time. • Follow all company safety standards, customer site requirements, and applicable regulatory requirements.

🎯 Requirements

• Minimum of four (4) years of HVAC field service experience. • Chiller service experience strongly preferred. • Experience with Turbocor and/or magnetic bearing systems is considered a strong asset. • High school diploma or equivalent required. • Technical school diploma, HVAC certification, or equivalent technical training preferred. • EPA certification required where applicable. • Valid driver’s license with an acceptable driving record required. • Strong knowledge of HVAC systems, chillers, refrigeration cycles, and related mechanical/electrical components. • Ability to troubleshoot complex HVAC and chiller operational issues. • Ability to read and interpret technical manuals, wiring diagrams, schematics, service bulletins, and equipment documentation. • Proficiency using hand tools, power tools, meters, gauges, diagnostic tools, and testing equipment. • Ability to use computer systems, mobile applications, and service software to complete service reports and access technical documentation.

🏖️ Benefits

• Health and dental benefits from day one. • 401(k) plan with up to 6% employer match. • Training and professional development programs. • Annual performance reviews and career advancement opportunities. • A collaborative global environment with opportunities for growth. • The opportunity to be part of a dynamic and growing business in a sustainable industry.