Staff Clinical Product Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $250k - $260k / year

⏰ Full Time

🔴 Lead

🪄 Product Specialist

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SmarterDx

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

⚖️ Legal

💰 $6M Seed Round on 2022-04

Healthcare • Consulting • Legal

SmarterDx is a company that specializes in clinical AI, offering solutions to improve hospitals' revenue integrity and quality metrics. By analyzing 100% of patient charts, SmarterDx's proprietary AI algorithms identify differential diagnoses that may otherwise be missed, providing a significant boost to revenue opportunities for hospitals. Their services enhance clinical documentation integrity (CDI) by flagging clinical evidence with missing diagnoses or diagnoses lacking associated evidence, thereby ensuring compliance and streamlined workflows. SmarterDx prides itself on delivering immediate results and high customer satisfaction, thanks to its AI-driven insights which save time for CDI teams performing repetitive tasks.

📋 Description

• Partner with Product and Engineering leadership on clinical decisions related to Trust & Safety, error-detection modules, and root cause analysis. • Monitor errors in AI-generated clinical summaries and notes using human annotations, AI surveillance, and client feedback; quantify, categorize, and report trends. • Create and validate automated root cause analyses of AI errors and conduct manual root cause analysis when needed. • Review error trends, define needed repairs, inform prioritization, and escalate urgent patient-safety risks. • Provide clinical leadership for SafeRead, focusing on reviewer performance, efficiency, and accuracy. • Support SafeRead operations, including reviewer scheduling, hiring, special-project allocation, auditing, feedback, training, and onboarding. • Refine clinical error taxonomies and severity definitions for company solutions and client governance. • Collaborate on clinical prompt engineering, testing, optimization of AI adversarial-detection systems, and curation of gold-standard evaluation datasets. • Manage and supervise Associate Clinical Specialist work across data collection and analysis, prompt testing and validation, reviewer scheduling, and communications. • Support Trust & Safety meetings and cross-functional collaboration, including internal, marketing, and sales initiatives.

🎯 Requirements

• MD or DO, with at least 5 years of patient-care experience, including at least 2 years of inpatient care. • Strong knowledge of clinical documentation, patient safety, and healthcare quality. • Experience analyzing quality data and presenting findings to cross-functional stakeholders. • Ability to translate clinical risks into product requirements and prioritization recommendations. • Strong written, verbal, analytical, and stakeholder-management skills. • Experience training, auditing, or supervising clinical staff or reviewers. • Familiarity with generative AI, machine-learning evaluation, or healthcare technology. • Collaborative leadership style with the ability to motivate, inspire, and work closely with team members. • Nice to have: Experience evaluating AI-generated clinical documentation. • Nice to have: Experience with clinical prompt engineering. • Nice to have: Proficiency with SQL, Python, business intelligence tools, or advanced spreadsheet analysis. • Nice to have: Certification or graduate training in patient safety, healthcare quality, clinical informatics, responsible AI, or data analytics.

🏖️ Benefits

• Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. • Remote-First Team – Work from anywhere in the U.S. • Unlimited PTO & 11 Holidays – So you can relax and recharge. • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match. • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.