Key Account Manager

🔥 0 minutes ago

🏈 Ohio – Remote

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💵 $97k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Logo of Smithers-Oasis

Smithers-Oasis

501 - 1000 employees

🍽️ Food & Beverage

🏥 Healthcare

🏭 Manufacturing

Food & Beverage • Healthcare • Manufacturing

Smithers-Oasis is a global manufacturer and marketer specializing in floral and specialty foam products, floral design tools and accessories, cellular growing media, postharvest care products, and temperature-controlled packaging. Founded in 1954, the company serves professional florists, growers, retailers, and industrial customers through divisions such as OASIS® Floral Products, Floralife, OASIS® Grower Solutions, Design Master, Temprecision, BIO-FOAM® and Engineered Products. Smithers-Oasis supplies solutions across floriculture, horticulture, hydroponics, retail and various industrial markets and emphasizes sustainability and product innovation.

📋 Description

• Own relationships and commercial performance for key wholesale accounts • Drive profitable growth and pursue targeted goals • Maintain and expand customer relationships and build trust-based partnerships • Develop and execute account plans and promotional activities • Support annual business plan execution • Lead customer training initiatives and provide product education on OASIS® Floral Products and related brands • Deliver monthly account performance reporting and quarterly business review content, including forward plans and forecasts • Represent the company at key trade shows and market events • Gather competitive and market intelligence • Use Excel/Power BI reports and other data sources to identify growth opportunities, improvement actions, and track progress • Coordinate with Marketing, Supply Chain, Customer Service, and Finance • Meet or exceed sales, margin, and new-product launch targets • Maintain forecast accuracy and communicate demand signals • Own budgets for travel, entertainment, samples, and trade shows • Demonstrate adaptability to customer/industry shifts and internal changes • Drive continuous improvement in account processes, reporting quality, and customer satisfaction • Protect confidential information and act consistently with company strategy

🎯 Requirements

• Bachelor’s Degree preferred in Business or related field • 5–7+ years of sales and key account management experience, ideally in wholesale/distribution • Proven negotiation, presentation, and account planning capability • Lean Selling mindset and ability to drive continuous improvement • Advanced proficiency with Excel and PowerPoint • Power BI strongly preferred • Ability to travel up to approximately 50% of the time, including some weekends during peak event seasons • Customer-centric, organized, and responsive • Learning mindset and strong product/technical training aptitude • Ability to translate data into simple actions • Commercial acumen: pricing, margin awareness, and promotion effectiveness • Comfortable coaching/training customer teams • Program/solution selling and portfolio mindset • Must successfully pass a drug screen upon acceptance of a job offer • Smithers-Oasis is a drug free workplace

🏖️ Benefits

• Competitive salary and benefit plan options • Paid time off • Immediately vested company-matched 401k plan • Work/life balance • Opportunity to add value to the organization and build strong professional relationships • 10% annual bonus potential

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