Lead, Account Management

🕒 6 days ago

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SNAP/SNAP

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2013

👥 B2C

📱 Media

B2C • Media

SNAP/SNAP is an Adelaide-based photo booth rental company with over 10 years of experience delivering on-site photo and 360° booth services for weddings, parties, corporate events and brand activations. They offer multiple booth types (OpenBooth, GifBooth, GlamBooth, 360 Booth) with high-quality Canon mirrorless cameras, professional lighting, unlimited prints options and digital galleries. SNAP/SNAP emphasizes full technical support, on-site setup/pack-down, rapid post-event image retouching and strong customer service, aiming to create memorable physical and digital keepsakes for clients and guests.

📋 Description

• Build robust business cases and perform comprehensive opportunity sizing to influence and advocate with Leadership and XFN based on client, vertical and business needs to drive revenue growth and foster strategic partnerships • Lead and execute initiatives in partnership with senior internal stakeholders (e.g., new tools, training) and establish yourself as an esteemed industry thought leader and expert practitioner to uplevel the team and enhance Snap’s offering/go-to-market strategy. • Lead feedback loops from clients to drive Product improvement initiatives, with an ability to demonstrate revenue impact to leadership to influence prioritization. • Devise scalable growth strategies by advising on product, technical, measurement capabilities and maximizing campaign performance to enhance and deliver on the client’s business goals. • Confidently challenge, consult and advise senior clients on campaign strategy, using industry trends and developments to deliver customer success. • Consult strategically through campaign design, execution and upsell recommendations. • Leverage complex performance data to deliver impactful, data-driven business insights to influence account strategy and at the same time, drive strategic discussions and enhance advertising offerings using insightful data analysis. • Inform sales pipeline with insights on campaign performance and customer feedback; proactively highlight areas of softness and propose initiatives to address. • Serve as a leader and mentor to account management, disseminating best in class work across the team and broader organization (guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing strategies for upsell opportunities). • Foster alignment across cross-functional partners to deliver on unique business and performance needs that extend beyond single campaign activations. • Provide mentorship and influence to Account Managers across region • Attract, hire and retain talent through a comprehensive talent strategy

🎯 Requirements

• BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience • 8+ years experience in digital media space • 5+ years of experience in Account Management/Sales/Analytics • Strong Excel and PowerPoint skills, as well as experience with analyzing datasets, and delivering actionable insights • Understanding of advertising performance metrics and ecosystem

🏖️ Benefits

• paid parental leave • comprehensive medical coverage • emotional and mental health support programs • compensation packages that let you share in Snap’s long-term success!