Admission Counselor I

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SNHU Careers

10,000+ employees

Founded 1932

📚 Education

🤝 Non-profit

🎯 Recruiter

Education • Non-profit • Recruitment

SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learners’ lives. The site promotes the university’s mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.

📋 Description

• Conduct phone interviews with prospective students • Engage with students by phone, email, and other communication channels • Present information about SNHU, program offerings, structure, accreditation, and cost in an accurate and ethical manner • Achieve the expected goals including Daily activity, Schedule Adherence, Ready Time, Call Outline Adherence, Call and Email Flow, Service and Support, Compliance, and Program Knowledge • Assist prospective students through the admission process observing SNHU policies and procedures • Partner with departments outside of Admission including Financial Aid, Enrollment Support Services, and Advising

🎯 Requirements

• Associates degree/some college coursework must be completed. • Equivalent of experience in lieu of degree acceptable • At least 1 year of relevant sales or customer service experience in relationship or consultative sales • Flexible to work either Tuesday - Saturday or Sunday - Thursday • Candidates must reside in an approved Synergy state within the Central, Eastern, Mountain, or Pacific time zones.

🏖️ Benefits

• High-quality, low-deductible medical insurance • Low to no-cost dental and vision plans • 5 weeks of paid time off (plus almost a dozen paid holidays) • Employer-funded retirement • Free tuition program • Parental leave • Mental health and wellbeing resources

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