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Director of Digital Accessibility

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SNHU Careers

10,000+ employees

Founded 1932

📚 Education

đŸ€ Non-profit

🎯 Recruiter

Education ‱ Non-profit ‱ Recruitment

SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learners’ lives. The site promotes the university’s mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.

📋 Description

‱ Develop, adopt, and execute an enterprise-wide digital accessibility plan that is aligned with WCAG standards. ‱ Provide institutional guidance, support, and education on best practices and current trends in the digital accessibility space. ‱ Provide vision, mentorship, and direction to the Digital Accessibility Review Team and the Assistive Technology Team Lead the Digital Accessibility Coordinators Working Group, a cross-functional body made up of representatives of SNHU who have been appointed as Digital Accessibility Coordinators. ‱ Ensure current levels of digital access meet adopted operational standards, through partnership across SNHU ‱ Establish communication channels with a centralized reporting matrix, track gaps, pain points, and overlap. ‱ Oversee the Accessible Digital Review process including prioritization of reviews and recommendations for all aspects of SNHU. ‱ Continuously refine the structured review process for vendor-provided documentation, accessibility audits, and, when necessary, manual accessibility testing ‱ Oversee and continuously refine the Assistive Technology process and strengthen partnerships with departments to ensure equitable access. ‱ Partner with departments to ensure that internal employee systems, hiring portals, and workplace technologies (SNHU ecosystems) meet WCAG standards. ‱ Establish internal policies for digital audits, vendor VPAT (Voluntary Product Accessibility Template) reviews, and remediation tracking in collaboration with the Director of ADA Compliance. ‱ Author white papers, internal briefings, and formal reports for Senior Leadership to communicate the ROI of digital accessibility, regulatory risks, and the organization's progress toward inclusion benchmarks. ‱ Drive organizational awareness of WCAG standards through workshops and training sessions for developers, content creators, and executives.

🎯 Requirements

‱ 7+ years of experience in digital accessibility, inclusive design, and/or the development and management of accessible digital products and services. ‱ 3+ years of experience leading a team within a matrixed organization ‱ Bachelor's degree(s) in Higher Education, Disability Services, Human Computer Interaction or related field. ‱ Knowledge of current WCAG guidelines ‱ Experience creating consensus among stakeholders across various departments (Legal, IT, HR, Marketing) to achieve accessibility goals. ‱ Experience translating technical accessibility requirements into business-focused impact statements for leadership. ‱ Experience presenting complex technical and regulatory information to C-suite or Executive-level stakeholders in a clear, plain language, and persuasive manner. ‱ Knowledge of universal/accessible design ‱ Understanding of the disability community

đŸ–ïž Benefits

‱ High-quality, low-deductible medical insurance ‱ Low to no-cost dental and vision plans ‱ 5 weeks of paid time off (plus almost a dozen paid holidays) ‱ Employer-funded retirement ‱ Free tuition program ‱ Parental leave ‱ Mental health and wellbeing resources

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