
11 - 50 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Snowbird Agility, Inc. is a company specializing in digital transformation, PMO support, application development, cyber security, and cloud migration and hosting services. They aim to help organizations become more flexible, responsive, and customer-focused by providing innovative solutions. With expertise in streamlining workflows, protecting digital assets, and simplifying procurement processes, Snowbird Agility supports organizations in enhancing their digital capabilities and safeguarding business data. The company is committed to offering services that reduce acquisition time and improve software quality, while also playing a role in supporting veterans.
🔥 0 minutes ago
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11 - 50 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Snowbird Agility, Inc. is a company specializing in digital transformation, PMO support, application development, cyber security, and cloud migration and hosting services. They aim to help organizations become more flexible, responsive, and customer-focused by providing innovative solutions. With expertise in streamlining workflows, protecting digital assets, and simplifying procurement processes, Snowbird Agility supports organizations in enhancing their digital capabilities and safeguarding business data. The company is committed to offering services that reduce acquisition time and improve software quality, while also playing a role in supporting veterans.
• Serve as the front-line processing function for the enterprise VHA Post Go-Live provisioning capability • Receive, validate, and process end-user provisioning requests submitted by site User Role Assignment Coordinators (URACs) and other requesters • Add required identifiers (EDIPI, FedID, SecID) to provisioning requests, as applicable • Check the latest User Access Report (UAR) to confirm requested access does not already exist • Submit service records (SRs) to Oracle Health via eService and notify requesters and URACs of completion or deficiencies • Process special-case and ancillary application provisioning requests, including Health Data Intelligence, CareAware/iCommand, Cerner Direct, iAccess, and Dual End-User DoD/VA • Maintain and follow SOPs for supported applications, escalating deficiencies or non-responsive requesters per established timelines • Update the MS Teams Planner Request Dashboard and MS Teams Request Feed with request status, SR numbers, and resolution comments • Notify requesters of deficiencies, inaccuracies, or missing approvals, and follow up with fellow URACs when a requester is unresponsive • Report to the Provisioning Operations Manager
• Experience processing identity and access management (IAM) or user-provisioning requests, including validating requester data and submitting access tickets • Experience with, or ability to quickly learn, Oracle Health (Cerner Millennium) or a comparable EHR system's access-provisioning workflow • Proficiency with Excel and data-entry/data-validation practices • Strong attention to detail, given the volume and sensitivity of identity data processed • Strong written and verbal communication skills, including the ability to coordinate with requesters and URACs to resolve deficiencies • Proficiency with Microsoft Teams and Microsoft Forms for request tracking and communication • Four or more years of relevant identity/access provisioning or Oracle Health experience is preferred, though not required for the initial team
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