Social Media Community Manager, French Canadian

🔥 12 hours ago

🐊 Florida – Remote

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⏱ Part Time

🟡 Mid-level

🟠 Senior

💕 Social Media Manager

👻 Ghost score 10%

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🗣️🇫🇷 French Required

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Logo of Social Element

Social Element

201 - 500 employees

Founded 2002

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Social Element is a global social media agency that helps brands show up authentically on social platforms through community management, content creation, moderation, strategy, and training. Founded in 2002 and with a distributed team, it emphasizes inclusion, wellbeing, and ethical use of technology (including AI) to enhance human connections and hiring processes. The company also runs training and advocacy programs aimed at making social media safer and more positive.

📋 Description

• Respond to complaints and queries on behalf of clients across social media channels • Engage with online audiences using timely, professional responses aligned with each brand’s tone of voice • Monitor social media channels and ensure comments and shared content reflect positively and authentically on the brand • Moderate social feeds to maintain welcoming, judgment-free, safe, and inclusive spaces • Review graphic images and written content that violate community guidelines • Escalate content covered by escalation processes, including child safety concerns and bomb threats • Connect with brand audiences in French Canadian markets • Work approximately 16.5 hours per week across Saturday, Sunday, and Monday shifts

🎯 Requirements

• Native-level French Canadian written skills • Great level of English language and grammar • Background experience in moderation, engagement, social customer care, and/or community management with a brand or digital agency • Experience using Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn, and/or YouTube • Up-to-date knowledge of social media trends and different audiences • Confidence with digital technology and a variety of technology tools and platforms • Self-motivated social media expertise and comfort working remotely • Windows 11 or Mac OS X version 14 (Sonoma) or higher with Admin credentials • At least 8GB RAM; 16GB recommended • Secure home broadband connection with minimum speeds of 20 Mbps download and 1 Mbps upload • 40GB available HDD • Webcam and headset • Android or iOS device for 2FA • Facebook account if required by the project • Chromebook, Linux, and Cloud VMs are not supported • Touchscreen monitor must be used with a keyboard and mouse

🏖️ Benefits

• Hourly paid basis • Fully remote work • Flexible availability across weekdays, evenings, and weekends • Supportive and inclusive application process • Accommodations or adjustments during recruitment upon request

Apply Now

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