
501 - 1000 employees
🎮 Gaming
☁️ SaaS
Gaming • SaaS
GR8 Tech is a leading provider of B2B iGaming solutions. It specializes in offering customizable software platforms for online gambling businesses, focusing on enhancing player experience and operational efficiency. GR8 Tech's comprehensive offerings include a full-featured sportsbook, online casino solutions, CRM systems tailored for iGaming, and secure payment gateways. The company emphasizes technology innovation and infrastructure to support emerging markets and multi-currency and multi-language operations, ensuring global reach. GR8 Tech is committed to security and has obtained several certifications to meet industry standards. With solutions ranging from platform customization to comprehensive risk management, GR8 Tech is poised to empower iGaming businesses for success.
🔥 1 minute ago
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501 - 1000 employees
🎮 Gaming
☁️ SaaS
Gaming • SaaS
GR8 Tech is a leading provider of B2B iGaming solutions. It specializes in offering customizable software platforms for online gambling businesses, focusing on enhancing player experience and operational efficiency. GR8 Tech's comprehensive offerings include a full-featured sportsbook, online casino solutions, CRM systems tailored for iGaming, and secure payment gateways. The company emphasizes technology innovation and infrastructure to support emerging markets and multi-currency and multi-language operations, ensuring global reach. GR8 Tech is committed to security and has obtained several certifications to meet industry standards. With solutions ranging from platform customization to comprehensive risk management, GR8 Tech is poised to empower iGaming businesses for success.
• Analyze full transactional flows across deposits, withdrawals, and payment histories to identify anomalies, suspicious behavior, and operational errors • Review high-value and high-risk transactions in real time and make evidence-based approve/decline decisions • Identify payment fraud indicators, chargeback risks, payment method abuse, and deposit/withdrawal mismatches • Investigate complex payment cases involving failed, pending, unusual, or declined transactions • Manage multiple urgent cases simultaneously and prioritize them by risk severity and financial impact • Maintain clear, structured, audit-ready documentation of reviewed cases, decisions, and risk actions • Distinguish root causes among payment fraud, platform configuration gaps, gateway failures, and provider-side issues • Identify operational friction, missing rules, and system logic gaps; provide feedback to improve risk tools • Respond to operational spikes and risk incidents promptly while maintaining accuracy • Communicate findings, decisions, and interventions to Finance, Support, Tech, and Fraud teams • Own cases through resolution and escalate complex scenarios when higher authorization is required
• 1+ years of hands-on experience in payment operations, transaction monitoring, billing, fraud prevention, or risk operations in FinTech/iGaming/E-commerce • Practical knowledge of transactional risk analysis, deposit/withdrawal flows, transaction statuses, and chargeback exposure • Proven experience with alert-based risk consoles, analytical tools, or payment back-office systems in high-volume environments • Ability to multitask and prioritize urgent, high-value alerts based on financial impact • Decisive judgment to execute fast, high-stakes decisions under pressure • Clear cross-team communication skills to explain complex risk rationale concisely • Upper-Intermediate English level • Readiness to work in a rotating shift schedule, including night shifts • Experience with alternative payment methods (APMs) and crypto payment rails across different regions • Understanding of basic SQL or advanced Excel/data tools for quick pattern searching • Prior experience dealing directly with payment service providers (PSPs) and acquiring banks
• Benefits Cafeteria — annual budget allocated to Sports, Medical, Mental health, Home office, and Languages • Paid maternity/paternity leave + monthly childcare allowance • 20+ vacation days • Unlimited sick leave • Emergency time off • Remote-first work arrangement • Tech support • Coworking compensation • Team events (online/offline/offsite) • Learning culture with internal courses + growth programs
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