Field Service Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Socomec Group

Socomec Group

1001 - 5000 employees

Founded 1922

🏭 Manufacturing

⚡ Energy

🔧 Hardware

Manufacturing • Energy • Hardware

Socomec Group is a French manufacturer of electrical equipment and solutions that designs, produces and supplies power conversion, power distribution, monitoring, and critical power components such as uninterruptible power supplies (UPS), switchgear, circuit breakers, and power meters. The company serves industrial, commercial and infrastructure customers by providing products and services that improve energy efficiency, ensure continuity of electrical supply, and enhance safety and monitoring of electrical installations.

📋 Description

• Perform professional and technical field services at client sites • Conduct transformer surveys and baseline measurements • Perform system startup, commissioning, integrated system testing, preventive and planned maintenance, and emergency repairs • Maintain safety and perform all work in a safe and professional manner • Coordinate complex schedules, travel, and site access to secure environments • Perform on-site activities accurately and deliver reports on time • Work with client engineers, contractors, and other contacts to meet project requirements and ensure customer satisfaction • Review work instructions, manuals, commissioning scripts, electrical drawings, and one-line diagrams to execute work safely • Coordinate with technical support and management teams to escalate issues • Support transformer measurement, verification, energy savings calculations, configuration, and replacement transformer design • Complete training and perform startup, commissioning, preventive maintenance, and basic troubleshooting of PDUs and small/medium UPS systems

🎯 Requirements

• Bachelor’s degree in Electrical Engineering or related discipline preferred, or equivalent electrical/power electronics field experience or related military experience • Understanding of, or willingness to learn and follow, OSHA 1910 and NFPA 70E health and safety regulations • Knowledge of, or willingness to learn, electrical code, transformers, power electronics, PDUs, UPS systems, ESS, and STS • Ability to deliver high-quality customer service while working independently • Ability to plan travel and execute complex client-site scheduling • Knowledge of, or willingness to learn, the energy conservation market • Ability to collect and synthesize information from multiple sources across diverse projects and issues • Ability to represent Powersmiths and communicate with clients, contractors, commissioning agents, and others at varying technical levels • Ability to follow standards and customer-specific project requirements • Ability to manage multiple tasks under tight deadlines • Ability to obtain clearance to access schools and government installations; customer background checks and fingerprinting may be required • Ability to purchase airline tickets, rent vehicles, and reserve lodging at personal expense with monthly reimbursement • Successful completion of pre-employment drug test and background check; ongoing or periodic testing may be required • Commitment to health and safety best practices and regulations • Adherence to company policies • Computer skills, including Microsoft Excel and basic TCP/IP networking • Valid driver’s license • Valid passport for international travel • Must be legally authorized to work in the United States without company sponsorship • Ability to travel regularly to customer sites, including driving or other transportation • Ability to lift, carry, or move up to 50 pounds occasionally • Ability to stand, walk, climb, bend, or kneel for extended periods • Ability to read technical documents, diagrams, and computer screens and communicate effectively

🏖️ Benefits

• Competitive benefits package • Approved business expenses (travel, accommodation, etc.) reimbursed through the company’s expense reporting system • Home based office • Reasonable accommodation for disabilities during the recruitment process

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