Service Sales Manager

🔥 13 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $115k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Socomec Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1922

🏭 Manufacturing

⚡ Energy

🔧 Hardware

Manufacturing • Energy • Hardware

Socomec Group is a French manufacturer of electrical equipment and solutions that designs, produces and supplies power conversion, power distribution, monitoring, and critical power components such as uninterruptible power supplies (UPS), switchgear, circuit breakers, and power meters. The company serves industrial, commercial and infrastructure customers by providing products and services that improve energy efficiency, ensure continuity of electrical supply, and enhance safety and monitoring of electrical installations.

📋 Description

• Grow established service revenue through maintenance agreements, renewals, parts sales, corrective work, and approved service offerings • Manage the commercial lifecycle of the installed base from post-commissioning conversion through contract renewal • Lead commercial development of non-standard opportunities by gathering requirements, identifying risks, and engaging appropriate reviewers • Coordinate technical and operational reviews with Regional Managers and Offer Engineering • Develop executable customer proposals with clearly defined scope, assumptions, exclusions, pricing, terms, and scheduling considerations • Maintain CRM discipline, pipeline management, forecasting, renewal tracking, and performance analysis against revenue and margin targets • Serve as a trusted customer representative, managing expectations and coordinating internal stakeholders when requirements impact delivery risk or planning • Identify installed-base trends, service offering gaps, and quoting process improvements • Provide feedback to Service, Operations, Engineering, Product Management, and Leadership teams • Support customer meetings, training, sales meetings, and company events through regular travel • Exercise pricing and discounting authority in accordance with company approval policies and margin requirements

🎯 Requirements

• Bachelor's degree in Business, Engineering, Technical Sales, or a related field preferred • Equivalent experience will be considered • 5+ years of progressively responsible experience in Sales, Account Management, Technical Service, or Commercial Operations • Experience selling service contracts, maintenance programs, lifecycle services, electrical equipment, mission-critical infrastructure, or comparable technical solutions • Experience with CRM systems and commercial reporting tools • Experience supporting technically complex sales opportunities involving cross-functional technical reviews strongly preferred • Ability to develop commercial solutions from customer requirements and approved technical input • Strong commercial judgment balancing customer needs, revenue opportunities, margin objectives, execution risk, and long-term value • Ability to distinguish standard offerings from non-standard requirements and engage technical resources appropriately • Working knowledge of mission-critical power systems, service delivery models, installed-base lifecycle management, and related technical infrastructure • Strong written and verbal communication skills • Excellent organizational skills in pipeline management, proposal development, CRM utilization, forecasting, follow-through, and execution • Proficiency with Microsoft Office Suite, CRM platforms, quoting systems, and reporting tools • Individual contributor role with no direct reports • Valid, unrestricted driver's license and reliable transportation • Valid passport with ability to travel domestically and internationally, including Canada and Europe • Ability to travel regularly for customer meetings, training, sales meetings, and company events • Ability to work effectively from a remote office environment • Pricing and discounting authority exercised in accordance with company approval policies and margin requirements • Ability to move safely and independently throughout customer, manufacturing, warehouse, and office environments, including electrical rooms, data centers, industrial facilities, and battery energy storage environments • Ability to remain stationary for extended periods while conducting meetings, reviewing technical documentation, developing proposals, using computer systems, and completing administrative work • Ability to use computers, mobile devices, and standard office equipment • Ability to lift and carry up to 50 pounds occasionally • Ability to read technical drawings and specifications, review quotations and documentation, use computer systems effectively, and communicate in person, via phone, and through virtual meeting platforms • Regular domestic and international travel required

🏖️ Benefits

• Reasonable accommodations available upon request for candidates with disabilities • Remote office environment • Regular domestic and international travel opportunities • Company events • Training

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