Data Analyst

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $85k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

🦅 H1B Visa Sponsor

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👻 Ghost score 20%

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Logo of Solace

Solace

1 - 10 employees

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

Solace is a healthcare advocacy company that connects patients and their families with skilled advocates, such as doctors, nurses, and other healthcare experts. Their mission is to empower patients and improve healthcare outcomes by assisting with the navigation of the complex healthcare system. Solace provides support in areas like scheduling, communicating with medical teams, and insurance dealings, and advocates are covered by Medicare and Medicare Advantage plans. The platform ensures patients receive personalized support through phone or video consultations, assisting with everything from chronic illness management to healthcare paperwork.

📋 Description

• Analyze bottlenecks and inefficiencies across the patient journey and advocate workflows • Analyze advocate utilization, caseloads, and supply/demand balance to support operational staffing • Design, build, and maintain Hex dashboards that automate manual reporting • Provide self-serve metrics access to Operations, Product, Marketing, and Finance • Partner with engineering to maintain clean and reliable data models • Refine SQL and dbt transformations • Turn technical findings into clear recommendations for non-technical audiences • Explain trends and recommend actions to leadership • Work with structured and semi-structured healthcare operational data, including nested JSON • Use data to drive operational improvements, workflow optimization, and resource allocation

🎯 Requirements

• 3+ years of experience in data analytics, including time in healthcare operations • Understanding of healthcare operations, including intake, scheduling, caseloads, and SLAs • Advanced SQL and Snowflake • Strong experience designing interactive dashboards and reports • Experience with Hex or similar notebook-based BI tools; Looker, Tableau, or Metabase experience is valuable • Experience working with messy structured and semi-structured data, including nested JSON and unstructured datasets • Ability to use AI for SQL and analysis and validate its output • Root-cause analytical skills • Ability to explain complex data concepts to operators, product managers, and executives • Comfort with ambiguity and shifting priorities • Applicants must be based in the United States • Must be authorized to work in the United States • Must not require Solace sponsorship for a United States work permit, now or in the future

🏖️ Benefits

• Equity • Remote work

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