Support Engineer II

🔥 0 minutes ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

💵 $77.3k - $113.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

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Solenis

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

🔬 Science

Energy • Science • Manufacturing

Solenis is a leading provider of specialty chemical solutions and services aimed at improving industrial operations and sustainability practices. The company serves various markets, including food & beverage processing, agriculture, pulp & paper, and oil & gas. Solenis is known for its innovative chemistries, advanced monitoring and control systems, and expert support, which enhance operational efficiencies and sustainability for its clients. With a focus on water treatment and process improvements, Solenis helps industries reduce costs, improve productivity, and attain environmental goals through bespoke solutions and consulting services.

📋 Description

• Conduct routine service visits, perform system testing, and ensure optimal performance of water treatment programs. • Document all service activities through detailed reports and communicate findings to internal and external stakeholders. • Maintain accurate records of onsite chemical inventory. • Partner with Sales Account Managers to design, implement, and optimize water treatment programs. • Troubleshoot technical issues at customer sites and support the development of corrective action plans. • Identify opportunities for growth within existing accounts and assist with business development efforts at prospective sites. • Analyze operational data to evaluate program performance and recommend improvements. • Ensure all work is completed in a safe, compliant, and customer-focused manner.

🎯 Requirements

• Bachelor’s degree in Chemical Engineering or a related technical discipline preferred. • 2–5 years of experience in industrial water treatment or a similar field preferred. • Ability to travel locally to customer sites on a regular basis. • Physical ability to lift and carry up to 50 pounds as required. • Strong analytical and problem-solving skills. • Excellent communication skills, both written and verbal. • Customer-focused mindset with the ability to build strong working relationships.

🏖️ Benefits

• Competitive health and wellness benefits • Ongoing professional development and career growth opportunities • Paid time off and work-life balance support • Competitive salary and performance-based incentives • Retirement savings plan (401(k)) • Company vehicle to support travel requirements