Account Manager

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solera, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Manage a portfolio of eBay sellers, focusing on GMV growth, retention, listing quality, and overall marketplace performance • Monitor seller health metrics, including ratings, service metrics, policy flags, and GMV trends • Proactively engage at-risk accounts to mitigate churn and drive improvement plans • Lead onboarding and training initiatives for new sellers • Troubleshoot listing, compliance, and eLINK integration issues • Collaborate with Product, Development, and Technical Support teams to resolve escalations • Provide customer feedback, marketplace insights, and product recommendations to the eBay Sales Manager and cross-functional stakeholders • Partner with Sales to provide product expertise, collateral, and eLINK demos • Support email communication initiatives, including performance alerts, reactivation campaigns, and account health outreach • Represent Hollander-Solera as an eBay subject matter expert at industry events, trade shows, panels, and educational sessions • Reinforce strategic relationships with eBay Motors and industry stakeholders

🎯 Requirements

• Bachelor’s degree preferred; equivalent work experience will be considered • 2-4 years of experience in account management, sales, ecommerce, or marketplace environments (eBay, Amazon, Shopify, etc.) • Strong written and verbal communication skills • Ability to present, train, and engage effectively with diverse audiences • Strong analytical and reporting skills • Ability to interpret seller performance data and translate insights into actionable growth strategies • Ability to manage multiple accounts and priorities in a fast-paced, performance-driven environment • Experience in the automotive services industry is highly preferred (recycling, collision repair, estimating, insurance) • Hands-on experience with marketplace listing management, including inventory optimization, pricing strategy, and performance monitoring • Experience troubleshooting customer issues in SaaS, ecommerce, or marketplace platforms • Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook • Ability to travel approximately 30% as required for customer visits and industry events

🏖️ Benefits

• Ability to travel approximately 30% as required for customer visits and industry events • Equal opportunity employment and compliance with applicable federal, state, and local fair employment practices laws