Claims Coordinator

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❄️ Minnesota, Texas – Remote

❄️ Minnesota – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

📋 Claims Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solera, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Triage and handle complex assignments to ensure claims are set up for success. • Own files from Triage to Valuation services; right-size effort and collaborate as needed. • Manage all tasks and actions necessary to move claims to Contents Valuation. • Respond appropriately and professionally to internal and external customers. • Collaborate with all business units and queues within Enservio across Valuation and Inventory Services. • Understand requirements for specific claim handling and offer solutions to right-size the assignment. • Adhere to all applicable service levels. • Work closely with Adjuster Owners on accounts. • Assist with special projects assigned by management. • Provide customer service via Live Chat and Hotline. • Primarily focus on Commercial claims while also supporting Personal lines claims.

🎯 Requirements

• Demonstrated ability to thrive in a fast-paced, results-driven environment with a focus on continuous improvement in quality and process. • Strong multitasking skills with the ability to collaborate effectively across teams throughout the day. • Self-motivated and capable of maintaining high productivity in a remote work setting. • Excellent written and verbal communication skills. • Strong analytical, listening, and problem-solving abilities. • Proven time management skills with the ability to meet tight deadlines. • Experience resolving claims efficiently within defined service-level agreements. • Ability to prioritize tasks and manage workload independently with strong attention to detail. • Comfortable making sound decisions with minimal supervision. • Proficient in Microsoft Office Suite, especially Excel; ability to quickly learn new applications and tools. • 1-3 years of customer service experience. • Prior experience or knowledge in property and casualty claims is preferred but not required. • Must have flexibility to work varied shifts, including late hours, based on business needs. • Associate's or Bachelor’s degree preferred; equivalent experience will be considered.