Claims Representative

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🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

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JNR Adjustment Company, Inc

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1970

🤝 B2B

🛡️ Insurance

⚖️ Legal

B2B • Insurance • Legal

JNR Adjustment Company, Inc. is a claims management and debt collection firm established in 1970 that provides a full range of collection services, subrogation and claims recovery for its commercial clients. The company emphasizes superior claims management and longstanding industry memberships (American Collectors’ Association, National Association of Subrogation Professionals, Commercial Law League of America). It maintains offices in Minnesota and Florida, offers client payment and login services, and notes it conducts business in English only for NYC language-access guidance.

📋 Description

• Proactively manage, track, and process an active, continuous portfolio of 200 to 250 plus intricate and complex claims following initial training • Handle a steady daily volume of 50 to 80 inbound and outbound phone interactions from businesses, insurance companies, and individual claimants • Investigate and evaluate auto/property damage claims to determine accurate coverage, loss, liability, and settlement values • Maintain absolute accuracy through real-time data entry updates and concise documentation in proprietary claims databases and tracking platforms • Maintain compliance with daily shift scheduling, operational file timelines, and key volume performance metrics • Work closely with businesses, insurance carriers, and individual claimants to drive precise tracking and closure

🎯 Requirements

• Minimum 2+ years of experience navigating high-volume, data-heavy desk transactional software queues, such as Billing, Fintech, Claims, or high-volume call centers • Dedicated, long-term individual contributor career-track orientation • Comfortable working in a stationary desk environment with structured performance monitoring • Background or training in details-first compliance industries such as Medical Billing, Coding, CNA, or corporate collections/fintech support highly preferred • Quiet, dedicated home workspace required • Secure, reliable high-speed Wi-Fi connection required • Ability to handle difficult callers • Ability to manage high transaction volumes and structured performance metrics

🏖️ Benefits

• Computer hardware and equipment will be supplied by JNR Adjustment Company.