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InPatient Facility Homecare Specialist – Kaiser Team

🔥 50 minutes ago

🤠 Texas – Remote

infoinfo

💵 $45.4k - $62.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Solventum's careers page, not through a job board

First seen by Remote Rocketship 50 minutes ago

Still open on Solventum's site. Checked 5 minutes ago.

Logo of Solventum

Solventum

10,000+ employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Solventum is a healthcare-focused company renowned for its innovative solutions aimed at improving medical and oral care outcomes. The company offers a variety of medical technologies, including advanced wound care, surgical solutions, and sterilization products. Solventum also provides advanced oral care solutions, health information and technology services, and purification and filtration products for biopharmaceutical applications. Furthermore, Solventum places a strong emphasis on sustainability and education, providing resources and training for healthcare professionals globally. Their commitment to innovation and better healthcare has made them a leader in the healthcare industry, dedicated to enhancing patient safety and healthcare efficiencies.

📋 Description

• Manage order release, billing setup, and documentation follow-up activities to support timely revenue realization • Review ship-pending orders for missing information and coordinate with internal and external customers to obtain required documentation for order release • Partner with Sales and cross-functional teams to secure approvals and resolve issues impacting order release and billing processes • Prioritize daily worklists and recertification/reauthorization activities to minimize billing delays and revenue loss • Deliver excellent customer service • Identify process improvement opportunities • Provide team backup support and complete additional assigned responsibilities • Comply with corporate policies, procedures, and security standards

🎯 Requirements

• High School Diploma/GED or higher (completed and verified prior to start) from an accredited institution • Five (5) years of experience providing customer support, call center services, healthcare support, or related operational support in a private, public, government, or military environment • Experience using Microsoft Office applications, including Outlook, Excel, and Word • Experience working with ERP and related business systems such as HERO, Oracle, Delair, FileNet, or Genesis • Strong customer service skills with the ability to interact professionally with internal and external stakeholders • Demonstrated critical thinking, problem-solving, and decision-making skills • Ability to work independently and collaboratively • Ability to manage multiple priorities in a fast-paced environment while maintaining confidentiality and sound business judgment • Must be legally authorized to work in the country of employment without sponsorship for employment visa status

🏖️ Benefits

• Medical, Dental & Vision • Health Savings Accounts • Health Care & Dependent Care Flexible Spending Accounts • Disability Benefits • Life Insurance • Voluntary Benefits • Paid Absences • Retirement Benefits

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