Service Delivery Specialist

🕒 June 15

⛷️ Utah – Remote

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💵 $107.6k - $147.9k / year

⏰ Full Time

🟠 Senior

🔴 Lead

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Logo of Solventum

Solventum

10,000+ employees

⚕️ Healthcare Insurance

📚 Education

🧘 Wellness

Healthcare Insurance • Education • Wellness

Solventum is a healthcare-focused company renowned for its innovative solutions aimed at improving medical and oral care outcomes. The company offers a variety of medical technologies, including advanced wound care, surgical solutions, and sterilization products. Solventum also provides advanced oral care solutions, health information and technology services, and purification and filtration products for biopharmaceutical applications. Furthermore, Solventum places a strong emphasis on sustainability and education, providing resources and training for healthcare professionals globally. Their commitment to innovation and better healthcare has made them a leader in the healthcare industry, dedicated to enhancing patient safety and healthcare efficiencies.

📋 Description

• Align and partner with Solventum Sales Teams and clients for effective communication • Manage relationships with assigned health systems through their life cycle • Coordinate with various departments to prioritize client issues • Assist clients in leveraging analytics and reporting tools • Drive customer participation in KLAS with targeted scores

🎯 Requirements

• Bachelor’s degree or higher from an accredited university AND seven (7) years of healthcare software and/or healthcare operation work experience • High School Diploma/GED and eleven (11) years of healthcare software and/or healthcare operation work experience • Three (3) years of account/project management experience • Three (3) years direct client relationship management including executive level • Two (2) years of experience with ServiceNow • Two (2) years of experience in data and analytics reporting • Credentialed Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) or equivalent work experience

🏖️ Benefits

• Medical, Dental & Vision • Health Savings Accounts • Health Care & Dependent Care Flexible Spending Accounts • Disability Benefits • Life Insurance • Voluntary Benefits • Paid Absences • Retirement Benefits

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