Renewal Specialist – SaaS Contracts

🕒 August 20

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sonatype

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

🔒 Cybersecurity

☁️ SaaS

💰 $80M Private Equity Round on 2018-09

Cybersecurity • Software • SaaS

Sonatype is a leader in software composition analysis (SCA) and software supply chain management. The company provides solutions to automate software supply chain security, build centralized components, control open source risks, and simplify software bill of materials (SBOM) compliance. Sonatype offers tools such as Nexus Repository, Repository Firewall, Lifecycle, and SBOM Manager, which help developers deliver quality code securely and manage vulnerability risks. Sonatype integrates with numerous tools and languages, supporting dev, security, and ops teams to ensure secure deployments. The company is recognized for its end-to-end software supply chain solutions that leverage artificial intelligence to predict and intercept malicious components, enhancing security across industries such as financial services and technology.

📋 Description

• Proactively drive on-time completion of software subscription renewals • Monitor contract renewal terms and engage with customers to retain and expand the Sonatype footprint • Use judgment in non-routine renewal situations to ensure customer success while maintaining subscription integrity and profitability • Work closely with Sales, Customer Success, and Accounting to close renewals and related expansions • Review customer renewal information, usage data, and subscription history to determine appropriate renewal options • Identify future renewals and engage customers before expiration dates • Educate customers on relevant subscription options based on product and service goals • Coordinate preparation and execution of renewal quotes and ordering documents according to company policies • Help ensure customers are successful and delighted with Sonatype products and services

🎯 Requirements

• Experience in a high-volume activity environment, managing multiple priorities and competing demands while focusing on the primary goal • Ability to discuss contract compliance, expansions, and product pricing with customers • Extreme attention to detail to ensure customers execute contract paperwork accurately and on time • Experience with Salesforce.com or other CRM systems • Ability to work odd hours and/or additional hours supporting global customers during times of critical volumes • Interest in learning about modern software development and associated technologies

🏖️ Benefits

• Diversity & Inclusion Working Groups • Parental Leave Policy • Paid Volunteer Time Off (VTO) • Flexible working practices • Equal-opportunity employer • Disability or special-needs accommodation