Customer Engagement Manager, Data Centers

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sonepar

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

📦 Logistics

B2B • Logistics

Sonepar is a global distributor of electrical products and related services. According to its careers site, Sonepar comprises 90 leading brands operating in 40 countries and offers broad international career opportunities; it emphasizes distribution of electrical supplies through many local brands and a global network. The company focuses on serving professional customers through wholesale/distribution channels and supporting an extensive supply chain and logistics operation.

📋 Description

• Develop and maintain customer contact databases and organizational maps for key target accounts • Identify decision makers and influencers within customer organizations • Support the sales team by creating stronger connections across customer accounts • Execute proactive outreach strategies to increase customer access and engagement • Schedule meetings and facilitate introductions between customers and the sales team • Support account engagement plans across targeted data center customers • Plan customer engagement activities surrounding trade shows and industry events • Coordinate customer meetings, invitations, agendas, and follow-up actions • Maximize return on investment from key industry events • Drive adoption of AI tools that enhance customer engagement and operational efficiency • Identify opportunities to automate processes and improve productivity • Train and support users on AI-enabled solutions • Ensure CRM data accuracy and consistent engagement tracking • Develop reporting and workflows that provide visibility into customer activity • Deliver insights that help sales leadership make informed decisions • Partner with Data Center Sales leadership and business development teams to build customer connections and engagement strategies

🎯 Requirements

• Experience in customer engagement, account management, business development, sales operations, customer success, or related fields • Strong relationship-building and communication skills • Experience working with CRM platforms such as Salesforce, Dynamics, HubSpot, or similar systems • Ability to coordinate multiple projects, meetings, and customer-facing activities simultaneously • Interest in emerging AI technologies and digital enablement tools • Strong organizational and follow-through skills • Experience supporting executive-level customer interactions preferred • Knowledge of the data center, technology, electrical distribution, construction, or related industries is a plus

🏖️ Benefits

• Healthcare plans • Dental & vision • Paid time off • Paid parental leave • 401(k) retirement savings with company match • Professional and personal development programs • Opportunity to become a shareholder • Employer-paid short- and long-term disability • Employer-paid life insurance for spouse and dependents • Robust wellness program • Gym reimbursement • Employee Assistance Program (EAP) • Military-friendly company • Employee resource groups (ERGs)