Principal Revenue Operations

🔥 0 minutes ago

🌲 North Carolina, Tennessee, +1 more states – Remote

🌲 North Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $175k - $184k / year

⏰ Full Time

🔴 Lead

💹 Revenue Operations

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Sortly

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

⚡ Productivity

🤝 B2B

SaaS • Productivity • B2B

Sortly is a comprehensive inventory management software designed to streamline the process of tracking and managing business inventory. It offers a user-friendly mobile app that allows businesses to track inventory from any device and location. The platform features QR code and barcode scanning, real-time alerts for low stock, and powerful reporting capabilities. Sortly can integrate with other platforms for enhanced efficiency and is suitable for various industries, including construction, medical, warehouse, education, and non-profit sectors. Its easy-to-use interface makes it an excellent solution for small businesses looking to organize and automate their inventory management processes.

📋 Description

• Serve as the CRO's second in command across the Sales-Assisted GTM organization — a trusted proxy in leadership forums, cross-functional decisions, and day-to-day operational leadership • Partner with the CRO to shape GTM strategy, annual planning, and resource allocation across Sales, Marketing, Customer Success, and Customer Experience • Facilitate alignment among GTM leaders on strategic questions such as ICP targeting, lead qualification criteria, joint planning, and SLAs • Represent the revenue organization in executive level reporting, and drive accountability against company growth goals • Own the strategy, architecture, and optimization of the full revenue operations and website tech stack, including CRM, marketing automation, CS platforms, and reporting tools (HubSpot,Avoma, Hightouch and lead router). • Set the multi-year roadmap for the GTM systems landscape; evaluate, implement, and sunset tools to support growth and scale • Audit system health, integrations, and utilization; drive adoption through enablement and training across teams • Partner with Data team to own a shared governance model — clean, connected revenue data with consistent definitions across systems • Set CRM, opportunity management, and data hygiene standards that scale with the business • Co-own the workflows that deliver insights, recommendations, and next steps to GTM teams as part of the RevOps / Customer Insights / Data Engineering pod — jointly deciding definitions, priorities, and what ships • Contribute to and serve as a stakeholder in the company's revenue forecasting, pipeline analysis, and performance reporting, supporting accurate planning across the revenue organization • Build and maintain the core suite of RevOps dashboards spanning funnel metrics and key SaaS indicators (ARR, CAC, CLTV, NRR), ensuring consistency between Hubspot and the data warehouse • Lead recurring insight forums such as a monthly Revenue Metrics Review, surfacing trends and driving strategic decisions with data • Own the full lead-to-renewal lifecycle, including routing, qualification, handoffs, funnel metrics, and attribution modeling • Partner with Marketing on lead scoring, campaign effectiveness, and continuous CRO of the website • Map, refine, and document core revenue workflows (e.g., lead management, sales-to-CS handoff) to drive clarity, consistency, and efficiency at scale • Lead high-impact, cross-functional initiatives that enhance revenue performance — system upgrades, process transformations, and org-wide alignment programs • Develop business cases and secure executive buy-in for longer-term investments in the GTM engine • Collaborate with Customer Success and Data team on churn analysis, health scores, and upsell/cross-sell insights that lead to repeatable processes to expand revenue from the existing base

🎯 Requirements

• 8+ years of experience in Revenue Operations ideally as a one person team, Sales or Marketing Operations • A strong cross-functional leader operating as a strategic partner to executive GTM leadership, with the judgment and credibility to act on a CRO's behalf • Strong experience managing and optimizing CRM and revenue systems and tools (HubSpot, Segment, Amplitude, Looker, etc.) • Deep understanding of sales funnels, customer journeys, and SaaS metrics (ARR, CAC, CLTV, NRR, etc.) • AI Fluency: You stay curious about AI, test tools that are relevant to your work, and apply them thoughtfully - not just for efficiency, but to expand your scope and impact. • Strong analytical skills and comfort building executive-level reporting and dashboards across multiple tools • Proven ability to lead through influence, align senior stakeholders, and drive change across a cross-functional organization • Excellent communication and project management skills, with experience presenting to executive audiences • Self-starter who thrives in a fast-paced, remote-first environment

🏖️ Benefits

• Competitive salary and benefits package • Chance to make a significant impact on the future of inventory management • Annual off-site retreats • Home office stipend • 401k match • Yearly learning and development reimbursement