Regional Director – Operations

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Logo of Sound Physicians

Sound Physicians

5001 - 10000 employees

Founded 2001

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Sound Physicians is a physician-led healthcare services company that partners with hospitals and health systems to deliver specialty clinical programs including emergency medicine, hospital medicine, critical care (including tele-ICU), anesthesia, and accountable care for long-term and assisted living settings. The company combines clinical leadership, operational optimization, and revenue-cycle support to improve patient outcomes, stabilize hospital operations, and maximize financial performance through tailored, on-site and virtual care models.

📋 Description

• Manage operational oversight of multiple Sound Physicians hospitalist practices in Washington • Establish relationships with hospitalist teams, hospital and system C-suite executives, case management, nursing, medical staff offices, community providers, and specialty physicians • Manage direct reports supporting day-to-day hospitalist practice operations • Lead content discussions and preparations for Joint Operations Committee and Quarterly Performance Reviews • Review and approve client-facing scorecards, dashboards, and action plans • Lead strategic discussions with hospital partners and communicate Sound’s solutions • Build C-suite relationships and report on performance monthly • Meet with Medical Directors and PMT members to review site performance and identify opportunities and barriers • Oversee payroll, credentialing, human resources, recruiting, and other practice operations • Participate in Monthly Operating Reviews and analyze practice financial statements, trends, and variances • Develop and manage annual budgets with responsibility for regional program P&L performance • Gather and process monthly patient-level data files and troubleshoot issues • Pursue new business and coordinate efforts with Business Development, COO, and RCMOs • Complete due diligence and practice design for new hospital practices • Create or review proposals, financial proformas, contract negotiations, and new site implementations • Lead new practice implementations • Hire, train, and develop a regional practice management team • Track reconciliation dates, PQI submissions, contract renewals, and annual escalator anniversaries • Escalate issues and concerns to the COO • Support clinical performance leaders and nurses in developing and executing clinical processes

🎯 Requirements

• Bachelor's Degree in business administration, healthcare administration, or similar field • 6–8 years' experience working with healthcare operational management • Experience with financial statements • Working knowledge of hospital and healthcare informatics, including quality measures • 3–4 years' experience managing a multi-site physician group practice preferred • Experience working in a matrixed environment • Proficiency with Microsoft Office Suite, including Outlook, Excel, and PowerPoint • Knowledge of MS Project • Knowledge of Process Improvement methodology • LEAN-Six Sigma for healthcare training desirable • Knowledge of relevant state and federal healthcare regulations • Working knowledge of healthcare payment models, physician practice management, revenue cycle, payer contracting, managed care models, and Accountable Care Organization structure • Knowledge of the hospital medicine landscape and market forces driving the hospitalist model of care • Understanding of hospitalist physician recruiting, marketing, and compensation issues • Ability to communicate clearly and consistently • Ability to navigate and progress through change • Ability to anticipate needs and make decisions with incomplete or ambiguous information • Executive presence and professionalism • Negotiation skills • Relationship-building and maintenance skills • Strategic thinking and data-driven planning • Teamwork skills • Must reside in California, Washington, Oregon, Nevada, Arizona, Idaho, Wyoming, Missouri, Iowa, or Mississippi

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Health care and dependent care flexible spending account • 401(k) retirement savings plan with a company match • Self-managed PTO Plan • Ten company-paid holidays per year • Remote-first culture • Opportunities to grow your career • Bonus opportunity

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