Global Head of Brand Operations

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $168k - $253k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Blue Bottle Coffee

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2002

🏨 Hospitality

📣 Marketing

✈️ Travel

Hospitality • Marketing • Travel

Blue Bottle Coffee is a premium coffee company known for its meticulous quality and ethically sourced, small-batch roasted coffee. The company offers a variety of coffee products, including limited-edition blends, espresso sets, and instant coffee, catering to coffee enthusiasts with discerning tastes. Blue Bottle Coffee also features subscription services for regular delivery of their high-quality coffee, emphasizing customization and freshness. In addition to its online offerings, Blue Bottle Coffee operates cafes in select locations, providing a curated coffee experience. The company places a strong emphasis on sustainability and offers a range of curated gift sets and holiday collections, making it a popular choice for gifting occasions.

📋 Description

• Lead the operational strategy for Blue Bottle's Global Brand Center of Excellence, establishing systems, governance, and ways of working for world-class brand execution • Own annual brand planning, the global marketing calendar, seasonal planning cadence, and cross-functional workback schedules across markets • Orchestrate communication and alignment across global and regional teams, making priorities, timelines, dependencies, and decisions visible • Lead project management standards, tools, and best practices across the Brand organization • Partner with Marketing, Creative, Communications, Product Management, Architecture & Café Design, and regional leadership on global campaigns, launches, and strategic initiatives • Oversee global brand budgets, production planning, and resource allocation • Serve as Executive Producer for global creative productions, including production planning, agency and vendor management, contract negotiation, and budget oversight • Establish scalable production processes and governance for creative development, including seasonal campaigns, photography, film, and content creation • Drive launch readiness for new cafés, major brand initiatives, and product introductions • Lead seasonal business reviews, hindsight sessions, reporting, and organizational learnings • Identify opportunities to simplify workflows, improve communication, and strengthen operational excellence

🎯 Requirements

• 10+ years of experience leading Brand Operations, Creative Operations, Studio Operations, Production, Program Management, or similar operational leadership functions • Experience building and scaling operational systems within high-performing creative, marketing, or design organizations • Proven success leading complex, cross-functional initiatives across global and matrixed organizations • Deep understanding of integrated marketing, creative development, content production, and launch planning • Expertise implementing and optimizing project management systems, production workflows, and operational processes • Experience managing production budgets, agency relationships, vendor negotiations, and external partners • Exceptional organizational, communication, facilitation, and presentation skills • Outstanding judgment and attention to detail, with the ability to balance strategic priorities with operational execution • Experience working across Asia and appreciation for regional cultural and business nuances • Professional fluency in English required • Mandarin or Japanese language proficiency is a strong plus • Must be based within 50 miles of the San Francisco Bay Area or Los Angeles

🏖️ Benefits

• Comprehensive health, dental, and vision coverage for eligible employees starting on your first day • Best-in-class coffee training and continuing education • Free membership into the Specialty Coffee Association of America and discounts on events (including Expos and Championships) • 401(k) plan • Paid time off & paid volunteer hours • 50% discount on all products, both online and in-cafe; this includes food, beverages, whole-bean coffee, and merchandise • Flexible spending account & commuter benefits • Employee Assistance Program